What are the responsibilities and job description for the Front Desk Agent position at Mansa Hospitality?
TownePlace Suites in Birmingham, AL is looking for one front desk agent and front desk manager to join our 20 person strong team. We are located on 400 Commons Drive. Our ideal candidate is a self-starter, punctual, and hard-working.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Answer and screen phone calls
- Maintaining daily hotel activity
- Maintaining office cleanliness and organization of resources
Qualifications
- Proven experience working as a front desk agent or similar position
- Knowledge of spreadsheets and word processing documents
- Excellent customer service skills and courteous phone manner
- Time-management and organizational skills
We are looking forward to hearing from you.