Sr Contract Compliance Analyst - Hybrid Schedule

The Senior Contract Compliance Analyst is an individual contributor level position responsible for managing the entire process of setting up and configuring systems for new contracts, as well as handling renewals & amendments. This position will be responsible for coordinating the data entry, configuration, and deployment of contracts into the operating system, ensuring all components are correctly set up to meet business requirements. This position will work closely with internal teams, such as sales, account managers, and legal, to ensure smooth execution of the system setup process. This position is based out of the Gainesville, Georgia headquarters and will report directly to the Supervisor, Governance.

Responsibilities: 

New Contract Setup & Renewal:

• Coordinate with applicable departments to ensure alignment, and compliance, with customer contractual obligations and MSAs to mitigate errors.
• Ensures new and renewed contracts are set up properly by validating key issues, problem areas and recommendations for resolution of issues prior to set up.
• Initiate and manage workflow processes for new contract setups & renewals.
• Validate internal contract to official signed contract document to ensure corporate compliance with all terms of the contract.
• Coordinate with the bid team, customer success team, and sales team to ensure accurate pricing, setups, and transitions of accounts are performed in a timely manner.
• Develop and maintain good customer relations with both internal and external customers.
• Provide oversight, approvals, or denials of all requests for the setup of new customers and “ship-to’s” based on contractual data that is provided.
• Create and maintain a conceptual knowledge of all company product lines.
• Create and maintain a working knowledge of all pricing structures that are used for MEC customers.

Changes to Existing Customers:

• Work with account managers, sales representatives, and internal legal team to ensure contract amendments/addendums are completed and necessary changes are made to a customer’s account.
• Validate all change request to ensure they do not violate contract terms.
• Ensure the proper setup of contract components by identifying potential issues, addressing problem areas, and proposing resolutions before setup begins.
• Initiate and manage workflow processes for contractual changes to existing customers.
• Track and facilitate the approval process to ensure timely contract setup approval from the appropriate departments.
• Collaborate with sales representatives, account managers, and the legal department to ensure alignment between business needs and system configuration.
• Oversee the execution of system setup for new customers and their associated “ship-to’s” based on provided contractual data.
• Maintain a thorough understanding of all company product lines and how they are integrated into system setups.
• Stay informed on all pricing structures used for MEC customers and ensure accurate application during setup.
• Troubleshoot and resolve any configuration issues, working to eliminate bottlenecks during both setup and post-onboarding.
• Conduct periodic audits to ensure existing setups remain up to date and compliant, addressing any required changes or updates.

Contract Amendments & Change Requests:

• Partner with account managers, sales teams, and internal legal teams to ensure the completion of contract amendments/addendums, incorporating necessary updates to customer accounts.
• Process change requests while ensuring compliance with contract terms.
• Meticulously and promptly correct any errors and ensure all information is accurate and complete.
• Identify, assess, and report potential risks or compliance issues related to contracts.

Auditing & Reporting:

• Create and maintain executive reporting on accounts that are set up without a signed contract (when applicable) and monitor to ensure receipt of signed contract is completed in a timely manner.
• Conduct data analysis to identify areas for improvement and make strategic recommendations.
• Conduct regular audits of contracts to ensure they are in compliance with current contracted agreement.
• Maintain detailed records of contract setups and documentation within the system.

Continuous Improvement:

• Identify opportunities for process improvements and collaborate with leadership to provide innovative ideas and insights in the design of new solutions.
• Work closely with leadership to align contract compliance strategies with business goals, ensuring that process improvements contribute to organizational success.
• Provide input on the development of contract compliance standards, best practices, and policies.
• Oversee the quality assurance processes for contracts, ensuring that data accuracy, security, and compliance standards are maintained.

Position Requirements:

Formal Education & Certification:

• High school diploma or equivalency required
• Bachelor’s degree or equivalent experience preferred

Knowledge & Experience:

• Minimum of two (2) or more years of direct experience in either contract compliance or similar roles such as mortgage processing, contract processing or auditing within a similar sized, or larger, organization.  
• Preference given to applicants with experience within the petroleum industry. 
• Solid understanding of Microsoft suite of products including Word, PowerPoint and Excel (v-lookups, x-lookups and advanced pivot tables).

Qualifications & Characteristics:

• Excellence in communicating and presenting complex information to technical and nontechnical stakeholders.
• Strong problem-solving skills with the ability to multi-task.
• Strong communication & collaboration skills and the ability to work in a fast paced, team environment.
• Demonstrated strength in setting priorities, managing multiple concurrent projects, and maintaining alignment with strategic objectives.
• Excellent project management capabilities, with a strong aptitude for prioritizing tasks and delegating responsibilities effectively.

Work Environment & Travel:

• 40-hour work week with 3 days in the office and 2 days remote, business conditions permitting Eligibility for the hybrid work week begins after completion of the ninety-day introductory period of employment where all training will occur onsite. 

• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.