What are the responsibilities and job description for the Technology Technician position at Mansfield Public Schools?
Technology Technician
Start Date: April 7, 2025
Responsibilities include:
•Work in the IT Department to provide hardware, software, telephone, and email support to users in multiple locations across the school district
•Troubleshoot common Chromebook, computer, and software problems independently; escalating issues to other IT staff members when appropriate
•Maintain device inventory and manage updates and apps
•Setup, configure, image and deploy new or existing technology equipment
•Diagnose Chromebook hardware issues and repair/replace parts as needed
•Maintain accurate and timely records of help desk support calls and documented resolutions
•Research, communicate, coordinate new technologies independently or working with internal IT staff or outside contractors
•Maintain accurate records of Chromebook assignments and repairs and charges to families
•Other duties as assigned
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