What are the responsibilities and job description for the Journeyman Field Engineer - Security Clearance Required position at ManTech?
ManTech is seeking a motivated, career and customer-oriented Journeyman Field Engineer to join our team in the Reston or Chantilly, VA location. This is an onsite position.
The successful candidate will travel worldwide to deploy, configure, upgrade, troubleshoot, and maintain systems, train technical support personnel to perform maintenance on those systems, and remotely support system troubleshooting and maintenance when not traveling.
Responsibilities :
Traveling worldwide to install and configure new systems as well as upgrade, maintain, and recap existing systems, including all system and network infrastructure and peripherals
Training in-country technical support personnel to perform Tier 0-1 troubleshooting and maintenance on deployed systems, both in-country and remotely
Communicating with in-country personnel remotely, while not traveling, to troubleshoot and resolve Tier 2-4 issues and documenting issues and resolutions appropriately
Working with network management personnel on integration issues to maximize system performance
Evaluating system performance and recommending improvements
Supporting and improving the processes and procedures needed to provide real-time technical support for deployed systems and teams
Working with engineering teammates to resolve reported problems
Interfacing with third party vendors for monitoring, troubleshooting, tracking, and resolving issues
Working with quality assurance / testing personnel to define acceptance criteria for each release cycle and testing systems as needed
Preparing and presenting briefings to the Sponsor as required
Basic Qualifications :
2 years of relevant systems engineering, systems administration, and network administration experience
Ability and willingness to travel overseas 25% - 50% of the time
Strong Linux administration experience with Red Hat Enterprise Linux (RHEL) 9 and Bash
Strong Network administration experience, including DNS, routing, and firewall configuration
Strong infrastructure administration experience, including technologies such as MongoDB, PostgreSQL, Consul, Vault, Nomad or similar technologies
Experience with general systems administration enabling tools such as Jira, Git, and Gradle / Maven
Preferred Qualifications :
Cloud administration and remote management experience
Prior experience installing and maintaining complex systems deployed worldwide
Clearance Requirements :
Must possess an active Top Secret clearance
