Currently ManTech is seeking a motivated, career, and customer-oriented Section 508 / IT Accessibility Senior Quality Manager to join our team in Springfield, Virginia.
This position advises, assists, leads, manages, works and / or supports IT Accessibility Program (Section 508) Business Operations with policy, process, procedure development, review, coordination, adjudication, promulgation, communication, and compliance.
Responsibilities include but are not limited to :
- Support IT Accessibility technical analysis to include applying advanced test quality methods, theories, and research techniques.
Test, debug, and document enterprise applications and components for accessibility.
Analyze requirements and develop test plans for accessibility and document results.Conduct internal and external website and Application Testing / Remediation, providing feedback to customers on results and options, and interfacing with the Program Management Offices on test results and potential solutions.Use and / or develop testing software, scripts, and guidelines.Work with systems engineers to integrate captioning and transcription applications.Conduct internal and external website and application testing / remediation.Participate in all phases of risk management assessments and software / hardware development with emphasis on analysis of user requirements, test design, and test tools selection that compliment system security.Assist with the procurement, development, maintenance, and use of a corporate captioning and transcription service.Perform planning, analysis / traceability of user requirements, architectures traceability, workflow, scheduling limitations; procedures, and problems to automate or improve existing captioning and transcription systems.Review and evaluate captioning and transcription cloud service capabilities.Guide test and evaluation, maintainability, and analysis for captioning technologies, services, and applications.Understand application of Word Error Rates (WER)s and devise technical methods to reduce word errors in machine learning.Perform research and technical assessment of word accuracy and comprehension models other than WER.
Use speech recognition toolkits such as SCLITE to assess and analyze WER.Support captioning and human language technologyMinimum Qualifications
9 years of experience in a distinct functional or cross-functional area with Section 508 / IT Accessibility experience.Bachelor’s degree in STEM or Business field, or equivalent experience with a related fieldExperience with Microsoft Office Suite, including Teams and Project.Experience in a Government QA project environment.Preferred Qualifications
Experience providing quality management with software development and IT service management projects.Relevant industry standard certifications such as Lean Six Sigma Green Belt or PMP.Experience auditing to external quality standards such as ISO 9001, ISO 20000, AS9100, and CMMI development.Experience with peer reviews and process auditing.Experience collecting and analyzing metrics.Security Clearance Requirements :
TS / SCI with the ability to obtain & maintain a PolyPhysical Requirements :
Able to remain in a stationary position 50%.Constantly operate a computer and other office productivity machinery, such as a copier, scanner, and computer printer.Frequently communicate with co-workers, management, and customers, which may involve delivering presentations.GEOINTopportunities
