What are the responsibilities and job description for the Sales Consultant - Lake Charles position at Manuel Builders, LLC?
Job Title: Sales Consultant
Department: Sales
Markets: Lake Charles
Reports to: Regional Manager
General Summary: Primary purpose is to guide clients and realtors through our sales processes. Maintain and grow a strong client base for future referrals and find new relationships to maintain a healthy pipeline for future deals.
KPIs (Key Performance Indicators):
- Sales Budget – Understand and own monthly sales goals per community and market, maintain a business plan as the market conditions change to adhere to budgeted goals
- Traffic/ Lead Conversion – Generate leads within the market to convert to sales, maintain a healthy network and increase relationships within the industry to fulfill the appropriate amount of traffic needed to hit all sales goals. Monitor sales conversion rate to understand if the current business plan will be successful. Maintain the established conversion rate at all times
- Planning and Forecasting– Become an expert in the market to understand competition, months supply of inventory, gaps in the market and upcoming trends in order to properly plan and assist in amenity packages and price points for speculative homes
We are specifically seeking an individual with high levels of drive and sales competency, with a passion for connecting with people to gain trust and rapport with our clients. Must be able to adjust quickly to changes and be willing to work nights and weekends.
Basic Job Duties
- Update all traffic in CRM and stay committed to follow up process until end of file
- Show up to all scheduled showings through Showing Time and Zillow leads
- Outside networking and attendance at necessary company and industry events
- Communicate with clients with at designated timeframes, to inform production progress
- Understand and assist in saving all necessary documentation onto the server
- Maintain a positive upbeat attitude while greeting any walk through traffic, understand the necessity of capturing all walk through traffic
Basic Qualifications
- High school education or equivalent
Technical knowledge and skills
- Microsoft Excel (high skill level)
- Microsoft Word (high skill level)
- Microsoft Outlook (basic skill level)
General assessment skills
- Exudes honesty and integrity within a professional image
- Demeanor is steady and consistent
- Presents Manuel Builders in best possible light
- Obtains and passes on relevant information to others who should know
- Excellent written and verbal communication skills
- Must be professional and polished in appearance and speech
Team Member
- Bring value to other team members
- Timely responses to clients, lenders, building consultants, design coordinators, project managers and vendors
- Leads by example in a highly professional manner with strong customer-centric focus
- Plan and organize work for maximum effectiveness and efficiency
Work environment and schedule:
- Full Time Hours- 40 hours Office Hours 7-5 M-Tr/ 7-12 F, nights and weekends
- 5 Days a week including Saturday (off Sunday) with 1 Saturday off per month
- Lake Charles Market