What are the responsibilities and job description for the Reception/Collections (Floater) position at Manuel Diaz Law Firm PC?
Job Description
Manuel Diaz Law Firm, PC. is looking for a self-motivated Bilingual (Spanish) Reception/Collection Specialist (Floater). The Reception/Collection Specialist (Floater) will provide a broad spectrum of customer service under the supervision of the Collection and Reception Manager.
Responsibilities
- Greet clients and guest
- Provide high level of customer service to all clients and guest
- Collect required information from guest for the visit
- Answer and direct phone calls
- Maintain and conduct contact lists of potential clients for follow-ups
- Ensure cleanliness of reception area
- Maintain Visitor Log
- Handle all front desk coordination with internal departments with client arrivals
- Receive and sort mail and deliveries
- Support back up to collection team when needed.
- Accepting payments
- Establishing promises-to-pay
- Maintain and conduct contact lists of potential clients for payments
- Data entry
- Set up payment plans
- Provide support in our Dallas and Fort Worth offices.
- Perform additional clerical duties as needed.
Qualifications & Skills
- Excellent customer service skills
- Computer literacy (Microsoft Word, Outlook and Excel; Adobe Acrobat)
- Proficiency in English and Spanish both verbal and written
- Prior collection experience (preferred)
- Excellent secretarial and organizational skills
- Ability to juggle multiple activities and work under pressure
- Willingness to support and work in a team and exhibit a can-do attitude
Aside from a competitive salary and benefits package, Manuel Diaz Law Firm offers a terrific and professional work environment fostered around the "Golden Rule", Positive Mental Attitude, and Always going Above and Beyond! If you are looking for a place to proudly grow your career and be happy, come join our team.
Submit your resume and salary expectation for immediate consideration.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Monday to Friday
Work Location: Primary location: Dallas. Will be expected to work in Fort Worth Office as needed.
Salary : $18 - $20
