Customer Service Representative

About the job Customer Service Representative

Customer Service Representative

Shift : Full-Time, Monday Friday, 9 : 00 AM 5 : 00 PM

Pay Rate : $22-$23 / hr

We are seeking a highly organized and detail-oriented Customer Service Representative (Transportation & Inventory) to join our fast-paced team. As a Customer Service Representative , you will play a key role in coordinating inventory, managing transportation schedules, and providing exceptional customer support. This position requires strong multitasking skills, the ability to thrive in a dynamic environment, and the confidence to work closely with a team of dedicated professionals.

Responsibilities include but are not limited to :

• Answer incoming calls and provide prompt, professional assistance to customers and team members.
• Coordinate and manage inventory levels , ensuring accurate tracking and availability.
• Schedule and oversee truck transportation , ensuring on-time deliveries and pickups.
• Maintain and update records in inventory management systems to ensure accuracy and compliance.
• Communicate with internal teams and vendors to resolve issues and coordinate schedules.
• Perform regular inventory counts and identify discrepancies for resolution.
• Multitask effectively to manage phone calls, inventory coordination, and scheduling tasks.
• Collaborate with a team of 12 women in a fast-paced environment to meet daily goals.
• Provide exceptional customer service by addressing inquiries, concerns, and issues with professionalism.
• Support other administrative tasks as needed to ensure seamless daily operations.

Skills and Qualifications :

Are you ready to excel as a Customer Service Representative and thrive in a fast-paced, team-oriented environment? Apply today!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Salary : $22 - $23