Associate Director, Platform Distribution

Job Summary :

Incumbent is responsible for internal sales and relationship development, business channel management, and functioning as a central resource for all internal departments affecting both business channel growth and the common client’s success. Expectations include partnership and support of the senior external sales partners and maintaining an organized method of tracking key performance indicators and reporting them forward. The successful candidate will maximize client experience, derive a new business pipeline, and contribute to successful opportunities for Manulife John Hancock’s investment products. Channel specific coverage includes Broker – Dealer / Platforms and Turnkey Asset Management Programs (TAMPs).

Key Accountabilities :

• Primary internal / home office contact and liaison to the wider Manulife John Hancock enterprise
• Support of senior external business partners via CRM management, competitive analysis reports, and territory management. Calendar work included as needed.
• Prospect new relationships and seek business opportunities
• Build and maintain new business pipeline
• Prepare client meeting materials
• Provide functional and technical direction to Sales, Marketing, Portfolio Management, Compliance and various other departments that affect client outcome and experience
• Client relations, with individuals and enterprise relationships alike
• Remain abreast of investment portfolio performance and competitive positioning points, with expectations to present opportunistically
• Provide detailed investment updates to consultants, research analysts, retirement plan markets, and / or institutional investors
• Maintain responsibility for business channel knowledge (Broker-Dealer / Platforms, TAMPs, and the Bank Trust channel), monitoring key performance indicators (KPIs) for the channel and periodic reporting of KPIs, business pipeline and progress to plan.
• As needed, facilitate client meetings, both onsite and in the field
• Monitor status and success of Requests for Proposal (RFP) and Due Diligence Questionnaires (DDQs)
• Participate in team projects to enhance best practice execution
• Execute on business strategy as detailed
• Occasional travel, less than 5%

Qualifications :

When you join our team :

Working Arrangement :

Hybrid

About Manulife and John Hancock :

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

our story

Manulife is an Equal Opportunity Employer :

At Manulife / John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

Salary & Benefits :

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact

recruitment@manulife.com

for additional information.

Manulife / John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension / 401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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