What are the responsibilities and job description for the Creator Community Manager Job at ManyChat in Austin position at ManyChat?
WHO WE ARE
Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.
Trusted by over 1 million brands in 170 countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.
With 250 teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam - Manychat helps businesses across the globe improve their ROI and grow faster.
WHО WE'RE LOOKING FOR
Bringing people together, creating spaces where ideas spark, and helping others learn and grow-sound like your kind of thing? Keep reading, we might have something just right for you .
We're looking for a Creator Community Manager to build and grow a thriving creator community. You'll create spaces-both online and in person-where creators and social media professionals connect, collaborate, learn together, and feel supported. From running a digital hub to organizing virtual and in-person meetups you'll create opportunities for engagement that feel natural, exciting, and impactful.
As the brand's voice in creator culture, you'll spot trends, advocate for creators, and find fresh ways to amplify their voices. If you know the ins and outs of social media, love bringing people together, creating excitement, building scalable programs and making a real impact in the creator space, this role is calling your name.
WHAT YOU'LL DO
- Build and manage a digital creator hub - Develop and maintain an online space where creators can connect, collaborate, and access resources.
- Organize community events and activations - Plan and execute virtual and in-person meetups, workshops, and events to foster engagement and connection.
- Develop creator rewards and incentives - Design swag, certifications, recognition programs, and other initiatives to keep the community motivated and engaged.
- Advocate for creators internally - Identify trends, gather insights, and ensure creator needs are represented within the company.
- Be the face and voice of the brand in creator spaces - Engage with the community across social media, forums, and live events, building trust and excitement.
- Support and elevate creators in new spaces - Identify and empower creators in underserved communities or emerging platforms.
- Collaborate with cross-functional teams - Work with marketing, product, and customer success to align efforts and strengthen creator engagement.
- Monitor and measure community growth and impact - Track key metrics and optimize strategies based on engagement and feedback.
TO BE SUCCESSFUL IN THIS ROLE
You'll need :
WHAT WE OFFER
Here's how we care about your growth, well-being, and comfort :
Manychat is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you're set up for success.
