What are the responsibilities and job description for the Business Analyst I position at MANZANA PRODUCTS CO?
Manzana Products Co., has been in business for over 100 years in Sebastopol’s Green Valley. It is a leading producer of organic apple juice, apple sauce and apple cider vinegar. Manzana is owned by Agrial, a leading French co-op of 12,000 farmer members and a force in agriculture and food production.
Manzana’s Mission is to create quality apple products through placing the highest value on people, suppliers, customers and continuous improvement in manufacturing capability with social and environmental responsibility at the heart of our actions.
At Manzana, we work each day to create a culture focused on food safety, employee health and safety, customer service, continuous improvement, all in a respectful environment where all team members’ contributions are valued, and feedback is welcomed. We are seeking individuals who are passionate about creating great products to join our team.
Job Summary
The Business Systems Analyst works closely with Supply Chain, Production, and Finance staff to provide level I/II application support for Microsoft NAV 2018/Business Central ERP and related integrated products for our growing, global organization.
Essential Duties and Responsibilities
- Apply NAV/Business Central functional knowledge of modules such as manufacturing, warehousing, and finance to the complex business problems and provide consultancy part of the Global Systems and Analytics team
- Advocate for Operations staff in process design and hardware selection.
- Testing and documenting processes and application instructions
- Provide consultancy and support in analyzing application of ERP systems to Manzana’s operation requirements.
- Analyze business systems to align the ERP system with efficient business processes unique to Manzana.
- Maintain and perform NAV application configuration using Microsoft RAPID Start Services and provide support in installation and user sign offs
- Perform NAV system testing for the monthly release cycle and minor/major upgrades.
- Log support incidents, problems, updates and documentation in Zen Desk support system.
- Take an active role in ERP implementation projects including GAP/FIT Analysis, capturing business requirements, UAT, and post go-live support.
- Collaborate with contractors and external vendors in order to resolve issues.
