What are the responsibilities and job description for the Reservations Specialist position at Manzanita Beach Getaway Rentals?
Reservations Position: We are currently seeking a Reservations Specialist to play a critical role in our company. This position will support our growth and ensure our office runs smoothly. If you take pride in what you do, are well organized and love working with the public, we are looking for you!
Key Responsibilities: We are looking for a friendly and customer-oriented reservation specialist who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving any complaints, and ensuring their overall satisfaction. Additionally, you will be responsible for managing reservations, checking guests in and out, and providing recommendations for local attractions and dining options. This position also supports are field staff through various tasks.
Qualifications: Able to read, write, and speak English. Spanish speaking is a plus but not required. Past experience dealing with the public is a must. Must be proficient in typing, communication and well organized as well as self motivated. Must have computer experience and answering multi-line phone systems. Must have a great attitude and be well organized.
Experience: Vacation rental, guest services or office reception a must. Experience is great! Equally important is attitude, willingness to learn, attention to details, dependability, consistently following protocols, contributing ideas and an overall great attitude. Must be a positive person, no drama.
Necessary Skills: Understanding of general office principles; knowledge of general computer systems such as Microsoft word, google drive, etc. Must be proficient in typing. Work well with others and keep a professional manner.
Compensation – $19 an hour but is dependant on experience. Matching IRA plan. PTO, End of season bonuses, paid holidays and a fun work environment.
Job Type: (30-40) hours a week. Must be able to work Saturdays.
About our company: Manzanita Beach Getaway Rentals is a small vacation rental company located on the north Oregon Coast. We manage 60 properties in Manzanita and Neahkahnie Oregon. If you are a team player, self-starter, organized and love being part of a great team, we look forward to receiving your resume.
Only qualified candidates and candidates that have local stable housing in the area need apply please. If you do not have stable local housing, please do not apply. Thank you.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
- Retirement plan
Schedule:
- Day shift
- Every weekend
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $19