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Shipping and Warehouse Manager

Maola Local Dairies
High Point, NC Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 3/6/2025
Job Details

Description

Summary:

The Shipping and Warehouse Manager is responsible to plan, direct, and oversee the operations of the shipping and warehousing operations within the facility. The manager is responsible for hiring, leading, and developing employees within the department. This position is also responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance and safety of its people and other resources within the department as well as enforce a culture that emphasizes safety, quality, continuous improvement, employee retention and development, and high general performance.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Planning, executing, and controlling the procurement, movement, material, and other resources to achieve customer satisfaction
  • Enforce safety rules and regulations
  • Responsible for the sanitation within the shipping department
  • Oversee the operational functions of all elements associated with products, warehousing, and shipping
  • Prepare, provide, and maintain departmental staffing and scheduling
  • Establish, implement, and monitor departmental and employee productivity standards
  • Develop efficient and accurate productivity metrics
  • Monitor daily departmental operations including truck schedules to ensure accuracy
  • Participate in the development of process improvements
  • Monitor orders to ensure timely delivery
  • Complete required documentation for inbound and outbound load/case/pallet tracking
  • Maintain and process accident investigation reports within the department
  • Regulate and resolve issues related to the shipping process and equipment (chains, palletizers, product location, employee assignments, trailer refrigeration, product availability, etc.)
  • Plan and execute Special Projects related to shipping and warehouse as needed
  • Coordinate and complete annual performance evaluations
  • Participate in recruitment, training, and implementing, and development of plans for all personnel actions
  • Provide direction to the employees in the department in accordance with the organization's policies and procedures
  • Coach, mentor, and develop staff including overseeing new employee onboarding
  • Direct employees to take responsibility to perform their job tasks and assignment effectively
  • Responsible for making decisions
  • Delegate responsibility and expect accountability and regular feedback
  • Demonstrate teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the department to succeed
  • Provide a workplace culture that is consistent with the overall organization and that emphasizes the identified mission, vision, guiding principles, and values of the organization
  • Inspect loading operations to make sure that employees comply with shipping and warehouse specifications.
  • Schedule repairs of preventive maintenance of equipment

Qualifications

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, And Abilities

  • Knowledge and experience in operation, supervision, and management
  • Must have written and oral communication skills with the ability to clearly communicate issues to all levels of Management
  • Must possess good interpersonal relationship building and employee coaching and development skills.
  • Management experience in a team-oriented workplace, preferred.
  • Must possess ability to lead and develop a department and department staff members.
  • Must possess leadership and supervisory abilities
  • Proficient in Microsoft Windows
  • Knowledge of Excel and Word
  • Knowledge of shipping and inventory procedures
  • Excellent organizational management skills
  • Available to work outside of normal schedule including nights, weekends, and holidays

Education And Experience

Minimum of a Bachelor's degree or equivalent in business or a related field and/or minimum of five years of responsible leadership experiences in management or supervisory positions.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit; bend and reach; use hands to type; and talk or hear. The employee is occasionally required to stand; walk. The employee must regularly lift and or move up to 50 pounds. Must be able to climb stairs. Specific vision abilities required by this job include close vision (computer & office work), distance vision, color vision and peripheral vision.
  • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The job will be performed in a refrigerated warehouse as well as in a shared office environment and will work around warehouse machines and equipment with a moderate level of noise.
  • Exposed to temperature of not less than 38°.

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