Shipping Supervisor

Why you will love working at Maola:

• Owned by a cooperative of family farmers who are passionate about cultivating sustainable dairy goodness and bottling fresh Maola brand milk and dairy products.
• 100 years of dedicated stability and growth across 11 states.
• Competitive pay, Medical, Dental, Vision, 401(k), Life Insurance, Time Off Provisions, and more, available no later than one month after hire.
• Our employees are an integral part of who we are — what you do and what you think matters.

SUMMARY: Supervises employees in the shipment area. Actively engages in the selection, staging, rotation, loading, receiving, shipping, and ordering of all company products.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.

• Enforces safety rules and company policies.
• Ensures that all required inbound/outbound documentation is complete and has been properly processed in the inventory management system.
• Maintains proper inventory levels to support customer orders and demands. Operates forklift as needed.
• Plans and organizes available resources (employees, materials, time, and equipment) to best meet loadout, quality, and safety goals.
• Monitors and adapts plans throughout the shift as needed.
• Plans accordingly to minimize production disruptions due to unplanned absences/circumstances.
• Leads and conducts pre- and post-shift briefings with fellow supervisors and management teams.
• Effectively communicates and coordinates product and resource availability within the production department.
• Actively engages in waste reduction efforts in all areas, including fluid milk, ingredients, packaging, finished products, labor, and loss prevention.
• Monitors and records necessary waste tracking documentation.
• Leads continuous improvement efforts.
• Maintains high sanitation standards by enforcing equipment and area cleanliness.
• Ensures all required process control documentation is completed.
• Investigates and immediately reports all incidents involving company equipment or personnel.
• Oversees shipping activities to ensure accuracy and condition of shipments.
• Inspects material handling equipment and cooler/warehouse daily for defects.
• Immediately notifies chain of command of any needed repairs.
• Onboards, coaches, mentors, and trains new employees in job duties.
• Directs and holds employees accountable for behavior, job tasks, and assignments.
• Instructs forklift drivers and equipment operators on job duties once certification completed.
• Coordinates loadout and communication with branch locations, 3rd party hauling companies, and vendors.
• Covers various positions and shifts in the department when needed.
• Promotes retention and provides a workplace culture that is clean and organized.
• Maintains a positive and safe environment that supports the company’s missions, visions, guiding principles, and core values.

BASIC REQUIREMENTS:

• High school diploma or general education degree (GED).
• Knowledge of shipping and inventory procedures and documentation.
• Intermediate to expert computer proficiency level to include usage of MS Word and Excel
• SAP experience preferred.

COMPETENCIES

• Communication
• Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments, proactively addressing issues as they occur. 
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical, effective solutions. 
• Collaboration
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration. 

 PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is frequently required to stand and walk.  Specific vision abilities required by this job include close vision for computer work and ability to adjust focus.  The employee may occasionally lift and/or move up to 10 pounds. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The individual would encounter normal office environmental conditions.
• The noise level for the work environment would be considered in the moderate range (example: computers, printers, light traffic).

Maola Local Dairies, owned by the farmers of Maryland & Virginia Milk Producers Cooperative Association (MDVA), sustainably produces a full suite of nutritious dairy products through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.