What are the responsibilities and job description for the Technical Writer - Platform Documentation position at MAP_IT?
Who We Are at Mapit?
At Mapit, we are an IoT innovator developing cutting-edge solutions for the mobility sector. Our technology connects motorcycles, riders, and manufacturers through advanced devices and software, enabling smarter, safer, and more efficient mobility experiences. As we expand our partnership with American Honda Motors & Powersports in Alpharetta, we're seeking a skilled Technical Writer to create clear, user-centric documentation that empowers Honda and its clients to maximize our platform's potential.
Your Day-to-Day at Mapit...
Develop comprehensive technical manuals, knowledge bases, and user guides for Mapit's IoT platform, tailored to Honda's internal teams and end customers (e.g., dealers, motorists).Collaborate with product managers, engineers, and Honda's stakeholders in Alpharetta and Barcelona to translate complex technical concepts into accessible, actionable content.Continuously update documentation to reflect platform enhancements, ensuring alignment with product releases and client feedback.Organize and maintain a centralized repository of technical resources, optimizing usability for diverse audiences.What Makes You the Best Candidate...
Technical Skills
3 years of experience in technical writing, preferably for IoT, SaaS platforms, or automotive technology.
Expertise in creating user manuals, API documentation, and knowledge bases using tools like MadCap Flare, Confluence, or Markdown.
Strong understanding of software development cycles and ability to interpret technical specifications.
Cultural Fit
Exceptional ability to simplify complex technical information for non-technical audiences.
Detail-oriented with a commitment to accuracy and user-centric design.
Collaborative spirit, comfortable working across time zones with teams in Barcelona and Alpharetta.
Language Requirements
Fluent in English (written and spoken); proficiency in Spanish or Catalan is a plus.
Additional Requirements
Experience working with cross-functional or international teams.
Familiarity with the mobility or automotive industry is highly valued.
What Mapit offers you...
A pivotal role in shaping how global clients interact with Mapit's transformative technology.Flexible hybrid work model : 3 days / week in our Alpharetta office (client-facing) 2 days remote.Competitive salary, performance bonuses, and opportunities for career growth.Modern workspace in Alpharetta, GA, with occasional travel to Barcelona for team alignment.Inclusive culture with monthly innovation workshops ("Hands Up").
Are you interested?
If you're passionate about turning technical complexity into clarity, submit your application via our
web portal
do not email documents to comply with data protection policies). For inquiries, contact
people@mapit.me
Mapit is an equal-opportunity employer. We embrace diversity and strive to create an environment where every team member can thrive.
Note
This role is based in Alpharetta, GA, with regular collaboration required between Mapit's Barcelona team and American Honda Motors & Powersports.