What are the responsibilities and job description for the Agile Coach position at MAPFRE?
At MAPFRE, our commitment to care is not just our purpose; it’s the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers and the community.
- For Employees: We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams.
- For Customers: In addition to being Massachusetts’ #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S.
- For the Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally.
This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference.
Summary
The Agile Coach is responsible for fostering collaboration mainly between IT teams but also helps other areas if needed, optimizing processes, enhancing team performance, and driving continuous improvement and driving continuous improvement through Agile methodologies
Responsibilities
- Develops and delivers engaging Agile workshops for developers, functional teams, and key stakeholders, promoting understanding and adoption of Agile principles and practices.
- Drives cultural change by championing an Agile mindset, ensuring the organization adheres to industry best practices, and facilitating a smooth transition from traditional to Agile ways of working.
- Coaches senior managers in Agile practices to ensure the adoption of best practices from the top down and establish strong sponsorship for the Agile transformation.
- Champions the use of data-driven coaching and Agile metrics, collaborating with teams to identify and interpret key performance indicators to guide improvement initiatives.
- Adheres to company policies and procedures as outlined in the Human Resources Policy Guide and follows departmental and functional area standards, rules, guidelines, processes, and policies as identified by management.
Education:
Bachelor's Degree or professional designations or certifications (ie. PMP, Six Sigma, SCRUM) Experience:
- 5 years of combined experience in Agile coaching (including experience with Agile coaching frameworks), project management, and leading Agile transformations within an enterprise setting.
- Certifications: While not mandatory, a strong preference will be given to candidates with relevant certifications such as Certified Agile Coach (CAC), Professional Coach certifications (PCC, CEC), or SAFe Agilist certifications.
- Decision Making: Makes independent decisions related to coaching approaches, transformation strategy development, and recommending Agile methodologies and practices. Escalates complex issues or strategic decisions to senior leadership.
- Supervision Received: Receives minimal supervision and functions as a trusted advisor on Agile coaching, change management, and Agile practices within the organization. May provide guidance and mentorship to less experienced Agile coaches.
- Client Contact: Regularly interacts with various stakeholders (internal and external) including executives, product owners, project managers, developers, DevOps engineers, SRE teams, and senior management. Plays a key role in facilitating communication, collaboration, and alignment across different teams during the Agile transformation journey.
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