Demo

Director, Commercial Lines Underwriting

MAPFRE
Webster, MA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 3/24/2025
At MAPFRE, caring is our purpose and what sets us apart. Our commitment to care is the heartbeat of our organization, resonating with the needs of our employees, customers, and community.


  • For Employees: We cultivate an inspiring dynamic workplace where collaboration and innovation fuel the success of high-performing teams.
  • For Customers: As Massachusetts’ #1 home and auto insurer, we provide unmatched peace of mind for our customers within the state and across the US.
  • For the Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally.


This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference.

Position is located in Webster, MA or with a reasonable commute to accommodate a Hybrid schedule. Can also be based in Boston, MA with ability to travel to Webster, MA 2-3 days a week.

P rovide strategic and managerial direction to the Commercial Lines Department, principally through the Commercial Lines Managers and through interaction with the Commercial Lines Product and Underwriting areas.

Direct the efforts of the Commercial Lines Department in identifying and implementing underwriting systems and procedures that will improve the effectiveness and/or efficiency of the department's operational performance. Direct the efforts of the department to assure quality agency relations and work to assure each agent maintains a profitable book of business. Work to assure maximum profitability in each line of business, while assuring we offer competitive products to our agents to profitably grow. Oversee the training and continued career development of department's staff members, and the hiring of additional staff when justified. Represent the Commercial Lines Department with other MAPFRE Insurance departments, outside vendors, and on industry issues.

Knowledge, Skills And Abilities

Education: Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent related experience preferred.

Experience: 9 - 11 years or Master's Degree equivalent plus 7 - 9 years.

Knowledge: Extensive level of professional knowledge in field across multiple disciplines and broad business segment. Extensive knowledge of management practices.

Decision Making: Decisions have a significant impact on results for a major portion of a company. Interprets and operationalizes company policies. Determines organizational objectives; sets policy. Responsible for operations of major significance to the organization. Decisions potentially affect financial, employee, or public relations standing of the company or a major business segment. Problems are abstract and impact multiple functions and portions of the company.

Supervision Received: Acts independently, guided only by very broad company policies and objectives. Work is reviewed from a strategic, relatively long-term perspective against major objectives impacting a major portion of the company.

Leadership: Manages multiple functions, typically via subordinate managers, or manages an exceptionally high impact function. Develops and communicates function organizational vision. Ensures that overall organizational objectives, budgets, schedules, and performance standards are realistically set and attained.

Problem Solving /Operations/Direct Work Involvement: May have overall responsibility for the operation of a major profit center or segment of the company. Reallocates resources as required to meet goals.

Client Contacts: Frequent contacts with internal and external parties at various management levels concerning operations or scheduling project phases. Communication typically involves persuasion, and negotiation with middle and senior management levels.

Additional Knowledge, Skills And Abilities

Prior underwriting supervisory experience.

Working knowledge of the commercial lines rate setting process, class plan development, underwriting procedures, premium audit functions, new business development techniques and product development.

#MAPFRE123

Thank you for considering MAPFRE Insurance as part of your career journey.

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states.

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com .

We are proud to be an equal opportunity employer.

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