What are the responsibilities and job description for the Director, Insurance Product Operations position at MAPFRE?
At MAPFRE, our commitment to care is not just our purpose; it's the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers and the community.
We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams.
In addition to being Massachusetts' #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S.
Our culture of care extends to impactful community engagement and environmental initiatives locally and globally.
Education: Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent related experience preferred.
Experience: 9 - 11 years or master's degree equivalent plus 7 - 9 years.
Knowledge: Extensive level of professional knowledge in field across multiple disciplines and broad business segment. Extensive knowledge of management practices.
Bachelor's Degree or equivalent level of knowledge in Product Management or Underwriting.
9-11 years of relevant increasing responsibility, including three or more years supervisory experience preferred.
Experience in personal line product, preferably in Home and MA is essential.
Solid understanding of the customer life cycle including quote flow, comp rater, renewal disruption.
Fundamental knowledge of underwriting, pricing and forms
Basic analytical skills
This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference.
About the Role
The successful candidate will manage the staff of the Product Department, planning, directing and monitoring activities to ensure timely and accurate completion of projects.
They will also manage the Product Department's efforts to develop and maintain profitable and competitive product and pricing by line of business for states as assigned.
Additionally, they will monitor and respond when appropriate to regulatory developments and competitor products, filings and rates, including the Division of Insurance relationship.
As chair of various strategy committees, the candidate will establish profit and growth objectives by line of business, monitor profit and growth performance and coordinate strategies with Marketing, Underwriting, Claims and other departments to achieve these objectives.
Requirements
To be considered for this role, candidates should possess:
Addition Requirements:
We are proud to be rated "A" (Excellent) by A.M. Best Company and offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states.
