Demo

Sr Program Manager, Talent Development

MAPFRE
Webster, MA Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/10/2025

At MAPFRE, our commitment to care is not just our purpose; it’s the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers and the community.

  • For Employees: We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams.
  • For Customers: In addition to being Massachusetts’ #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S.
  • For the Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally.

This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference.


Job Summary

Are you interested in helping transform a global organization? We are seeking an experienced talent development professional to help us set our talent development strategy, develop great leaders and transform the way we work.

This is a hybrid opportunity in either Boston, MA or Webster, MA. with the ability to work remotely 2 days per week. (*Occasional travel to Webster will be necessary for initial onboarding and meetings as necessary.)

The Senior Program Manager position is responsible for setting the enterprise-wide strategy for leadership and critical role development. Together in partnership with Human Resources Business Partners and global talent development colleagues, this role will identify strengths and opportunities in our talent development practices and recommend solutions that will deliver the greatest value for our business.

  • In partnership with senior leaders and internal stakeholders, develop long-term talent strategies for leadership development and critical role development.
  • Independently scope, design, and deliver talent development programs that address leadership, self-awareness, collaboration, analytical thinking, innovation, technical skills, and other topic areas.
  • Proactively consult with leaders to identify, diagnose and problem solve organizational effectiveness opportunities while building positive, value-added relationships with all clients.
  • Design and implement strategies to measure the effectiveness of learning solutions.
  • Design and execute processes and programs to increase awareness of employee skill strengths and weaknesses, improve role clarity and promote self-directed development.
  • Design and administer high-touch executive assessment, learning and coaching programs.
  • Facilitate instructor-led programs for employees, managers and executives in a way that provides a high-quality learner experience while achieving learning objectives.
  • Provide guidance and direction to more junior talent development employees.
  • Manage the relationships with select third-party vendors and collaborate with the MAPFRE USA Vendor Management Office following all procedures and budgets.

Primary duty is the performance of work requiring advanced knowledge, predominantly intellectual in character and which requires the consistent exercise of discretion and judgment.


Education:

Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent related experience


Experience:

8 years of experience or equivalent related knowledge


Thank you for considering MAPFRE Insurance as part of your career journey.

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states.

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