What are the responsibilities and job description for the Bilingual Patient Care Coordinator position at Maple Dental?
Job Summary
We are seeking a dedicated and organized Bilingual (Spanish) Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced dental office. This role requires a strong understanding of dental terminology and medical administrative support to ensure smooth operations and patient satisfaction.
Responsibilities
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule and confirm appointments, ensuring optimal use of the dentist's time.
- Review and maintain accurate patient documentation, including care plans and treatment records.
- Verify insurance information and assist patients with insurance-related inquiries.
- Handle phone calls, emails, and other correspondence in a professional manner.
- Ensure compliance with HIPAA regulations regarding patient confidentiality.
- Assist with the management of office supplies and equipment as needed.
- Collaborate with dental staff to provide excellent patient care.
Skills
- Proficiency in dental terminology and medical terminology is essential.
- Previous experience as a dental receptionist or in a similar role is preferred.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Experience in documentation review and maintaining accurate records.
- Knowledge of insurance verification processes related to dental care.
- Ability to multitask, prioritize responsibilities, and work efficiently in a busy environment.
- Familiarity with office software and scheduling systems.
Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while contributing to the efficiency of our practice.
Job Type: Full-time
Pay: $18.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Dallas, OR 97338 (Required)
Ability to Relocate:
- Dallas, OR 97338: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $28
