Front Desk Receptionist

Job Description

The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.

• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Operate paging/telephone system as required.
• Answer telephones; determine nature of call and direct caller to appropriate individual or department.
• Receive request from within the facility and locate personnel through paging system.
• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key
• personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)
• Greet visitors. Direct to appropriate office and/or resident room.
• Give directions/information to visitors, guests, residents, sales representatives, etc.
• Offer beverages to visitors waiting for administrative personnel, as appropriate.
• Monitor presence and location of sale representatives in the facility.
• Issue and collect identification badges as representatives sign in/out.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
• Report suspicious persons/information to supervisor immediately.
• Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
• Receive, sort, and distribute mail as directed.
• Operate copier, office machines, etc., as directed.
• Operate computer as directed.
• Order supplies as directed.
• Assist department directors in administrative matters. (i.e., typing reports, correspondence, etc.)
• Agree not to disclose assigned user ID code and password for accessing
• resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Report any known or suspected unauthorized attempt to access facility's information system.
• Other related duties and responsibilities that may become necessary or appropriate.

Job Requirements

Education

Must possess, as a minimum, a high school diploma or its equivalent.

Experience

Must have at least one (1) years' experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.

Specific Requirements

Must be able to read, write, speak, and understand the English language.

Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.

Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public. Must be knowledgeable of administrative practices, procedures, and guidelines.

Must possess a cheerful personality and be able to work harmoniously with other personnel. Must possess the ability to minimize waster of supplies, misuse of equipment, etc.

Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Must be able to follow written and oral instructions.

Must be able to type a minimum of 35 words per minute and operate a word processor. Must be able to effectively use a 10-key calculator.

Must have a working knowledge of computers, input/output/retrieval data, etc.

Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements

(With or Without the Aid of Mechanical Devices)

Must be able to move intermittently throughout the workday.

Must be able to speak and write English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position.

Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.

Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must function independently, have flexibility, personal integrity, and the ability to work effectively with other personnel.

Must have a pleasant speaking voice.

Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

May be necessary to assist in the evacuation of residents during emergency situations.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Health savings account
• Life insurance
• Paid time off

Schedule:

• Rotating weekends

Ability to Commute:

• Shelbyville, KY 40065 (Required)

Ability to Relocate:

• Shelbyville, KY 40065: Relocate before starting work (Required)

Work Location: In person

Salary : $15