What are the responsibilities and job description for the Veterinary Receptionist - Allentown, PA position at Maple Hills Veterinary Hospital?
Who we are
Maple Hills Veterinary Hospital is seeking a dedicated veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care.
Key Responsibilities:
- Greet clients and their pets with warmth and professionalism, creating a welcoming atmosphere.
- Schedule appointments and manage the clinic's appointment calendar efficiently.
- Answer phone calls, address client inquiries, and provide accurate information regarding services, pricing, and procedures.
- Assist with check-ins, check-outs, and processing payments.
- Maintain organized and accurate electronic medical records.
- Coordinate with veterinary staff to ensure smooth workflow and exceptional patient care.
- Keep the reception area and waiting room clean and presentable at all times.
Qualifications:
- Previous experience in a customer service or administrative role, preferably in a veterinary setting.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and staff
- Understands pronunciation, spelling, and meaning of commonly used veterinary terminology
- Proficiency in computer applications such as MS Office and veterinary management software (experience with Cornerstone software a plus).
- Ability to multitask and prioritize in a fast-paced environment while maintaining attention to detail.
- A genuine passion for animals and a desire to contribute to their well-being.
- Flexibility to work occasional evenings or weekends as needed.
- Proficient in handling money and processing payments
What's in it for you
Financial Benefits:
A flexible approach to compensation that will reflect your skillset and future performance
- Startin:g Pay: $15-$17 based on experience.
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Tuition Support Program
Referral bonus program
Wellness Benefits:
Health Insurance, including medical, dental, and vision
Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits:
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits:
Six paid holidays
Employee Assistance Program
Employee discount program
Hospital Hours: Mon/Wed/Thu: 8am-7pm Tue/Fri: 8am-6pm Sat: 8am-1pm Sun: Closed
Think you're the veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!
Diversity, equity, and inclusion are core values at Maple Hills Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Salary : $15 - $17