What are the responsibilities and job description for the Account Sales Representative position at Maple Systems?
Company Description
Maple Systems is a global manufacturer and distributor of operator interface products including panel mounted computers, graphic touch screen HMIs, and text-based OITs. A quality-driven leader in the
industrial operator interface marketplace, we have specialized in the design, manufacture and support of innovative human machine interfaces for over 28 years.
Job Description
As part of a small team, this position is responsible for maintaining current customers and attracting new ones by focusing on the customer’s needs, showing how they can be solved by using our operator
interface products. Duties include soliciting project requirements from customers, providing advice on what products will fulfill the customer’s needs, and creating and executing an overall sales strategy for each customer. Serving as the point of contact for our customers and distributors, most communication is done by phone and email.
An ideal candidate will be a self-starter, detail oriented and persistent with strong telephone sales skills for this inside sales and account management role.
Job Duties:
Serve as the point of contact for our customers and distributors.
- Implement sales strategies/activities to meet or exceed annual sales goals and grow
market share.
Assist machine builder OEMs and recommend Industrial Automation products and solutions.
- Establish and maintain relationships in support of Maple Systems’ distributors.
- Follow-up on leads and contact prospective customers to present Maple Systems’ Industrial Automation products/solutions.
- Develop and maintain technical knowledge in industrial automation and Maple Systems’ products including OITs, HMCs, PLCs, and HMIs.
- Provide basic HMI application programming to assist customers.Investigate and solve complex customer issues.
- Maintain contact and sales information in Sales database.
- Perform other duties as assigned.
Qualifications
- Associate's degree or equivalent education in a technical discipline is required; Bachelor's Degree (BS) in a technical discipline is highly preferred.
- 3 years inside sales experience is required. Technical sales a plus.
- Technical knowledge/aptitude of HMIs, PLCs, and industrial control applications is required.
- Industrial Automation/Control product sales experience highly desired.
- Exceptional organizational skills, and ability to meet deadlines.
- Strong project management skills and attention to detail.
- Excellent English communications skills (oral and written).
- Excellent problem solving skills and must be a team player.
- Proficiency with MS Office Suite
Additional Information
All your information will be kept confidential according to EEO guidelines.
