What are the responsibilities and job description for the Front Desk Receptionist (Weekends 3-11pm or 11-7am) position at Maplewood Nursing and Rehab Center?
At Maplewood Nursing and Rehab we pride ourselves on a family environment and providing each resident with exactly the care he or she needs. We create a tailor-made care plan for every resident, because each and every one has unique needs, goals, and abilities.
Responsibilities
The receptionist is responsible for greeting and assisting visitors, vendors, residents and others. Answering phones and taking messages in a professional manner.
Provides assistance, guidance and direction to visitors and vendors. Ascertains the nature of their business; assists and/or directs visitors and patients to various locations in the facility when appropriate. Calls for security when necessary.
Directs inquiries regarding resident condition to appropriate personnel.
Control access to the building and may permit or deny entry to visitors and employees as appropriate
Complete daily reports that may include observations, surveillance footage, and relevant information.
Should have strong communication skills, a sense of judgment, and the ability to stay alert.
