What are the responsibilities and job description for the Concierge / Receptionist - Full Time position at Maplewood Senior Living?
Receptionist / Concierge
Shift Available : Full-Time
Maplewood at Cuyahoga Falls 190 West Bath Road Cuyahoga Falls, OH 44223
About Us :
The Concierge serves as an ambassador to the community and supports the Business Office Manager in meeting his / her responsibility for overall administration of the community. All responsibilities will be conducted in a manner that is consistent with the Maplewood Community philosophy.
Essential Functions :
Job Duties :
- Provides positive first impression to all who enter the community.
- Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriate
- Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors, Instructs resident’s visitor according to resident’s instructions.
- Receives and processes mail for community staff. Accepts all outgoing mail / packages.
- Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
- Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
- Maintains and updates emergency contact information on each resident. Keeps information at front desk.
- Assists managers with various clerical responsibilities.
- Pages staff wearing beepers as necessary.
- Takes RSVPs for special functions as necessary.
- Oversees sign-up for scheduled transportation.
- Hands out maintenance requests forms and pass on to maintenance.
- Performs other duties as necessary.
Compliance & Safety
Communication
Education / Experience / Licensure / Certification
Physical Requirements
Miscellaneous
Why You'll Love working for Us :
