Social Services Director

Job Title: Social Services Director
Location: Mayflower Place Skilled Nursing, West Yarmouth MA
Employment Type: Full Time - Salaried
Salary Range: Competitive

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr.   Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Summary:  Social Services Director plays a crucial role in providing comprehensive social services to residents and their families within the Mayflower Skilled Nursing Facility and Rehabilitation Center. They are responsible for assessing the psychosocial needs of residents, collaborating with interdisciplinary teams, and facilitating communication and support between residents, families, and the facility staff. The SNF Social Worker contributes to the overall well-being and quality of life of residents by addressing emotional, psychological, and social needs.

Essential Functions:

Job Duties:

• Conduct thorough psychosocial assessments of residents upon admission and periodically thereafter to identify their emotional, social, and psychological needs.
• Collaborate with residents, families, and healthcare teams to develop individualized care plans that address the residents' social and emotional well-being.
• Provide counseling and emotional support to residents who may be experiencing challenges related to health, loss, adjustments, and other psychosocial issues.
• Offer coping strategies and resources to residents and families to promote emotional resilience.
• Serve as a liaison between residents, families, and facility staff, facilitating effective communication and addressing concerns or needs that may arise.
• Advocate for residents' rights and preferences, ensuring that their voices are heard in the decision-making process.
• Collaborate with the interdisciplinary team to develop discharge plans, ensuring a smooth transition to home, another facility, or a higher level of care.
• Provide support and resources for residents and families during the transition process.
• Offer guidance, information, and resources to families to help them understand the resident's needs and adjust to changes in the care plan.
• Assist families in navigating the healthcare system and accessing relevant community services.
• Provide immediate support and intervention in situations of crisis, such as emotional distress, family conflicts, or end-of-life concerns.
• Maintain accurate and up-to-date documentation of assessments, care plans, interventions, and interactions with residents and families.
• Collaborate with facility staff, including nurses, physicians, and therapists, to ensure a holistic approach to resident care.
• Provide education to staff regarding psychosocial issues, communication strategies, and resident-centered care.
• Ensure compliance with state and federal regulations related to resident rights and social services in a skilled nursing facility.

Compliance & Safety

• Follows emergency procedures
• Understands the safety practices and procedures.

Communication

• Communicates effectively with supervisor and other staff

Education/Experience/Licensure/Certification

• Master's degree in Social Work (MSW) from an accredited institution.
• Licensure as a Licensed Independent Clinical Social Worker (LICSW) or Licensed Certified Social Worker (LCSW) in Massachusetts.
• Knowledge of state and federal regulations related to skilled nursing facilities and resident rights.
• Excellent communication, counseling, and interpersonal skills.
• Ability to work collaboratively in a multidisciplinary team.
• Empathy, compassion, and a strong commitment to improving the lives of residents and their families.

Physical Requirements

• Physically able to bend and reach.
• Physically able to push and pull and lift up to 60lbs at times.
• Physically able to stand for extended periods of time
• Could be required to use a Hoyer Lift

Miscellaneous

• Required to work weekends and holidays as assigned
• May be required to work on shifts other than the one for which hired
• May be required to work extended hours up to 16 hours per day
• Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C viruses
• Could be subject to hostile and emotionally upset residents due to mental status
• Background, criminal and drug test required
• Could be asked to submit to random drug test during employment

Why You'll Love working for Us: 

Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.

HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.

Growth Opportunities: We promote and foster career development and continuous learning.

Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.

Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!