What are the responsibilities and job description for the Staff Development Coordinator position at Maplewood Senior Living?
Job Title: Staff Development Coordinator
Location: West Yarmouth
Employment Type: Full Time
Salary Range: Competitive
About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!
Summary: Gather and analyze data to identify trends and patterns related to quality patient care and regulatory compliance. Create and present QA reports to the DNS for review. Collaborate with nursing management team to identify opportunities for performance improvement related to quality patient care and regulatory compliance. The Staff Development Coordinator is also responsible for providing all C.N.A.’s with the necessary information to carry out tasks of the C.N.A. job description according to facility standards, providing support and reassurance as well as assessing/reporting individuals skills/strengths/needs.
Essential Functions:
Job Duties:
- Provide outstanding customer experience for residents and their loved ones, as well as other visitors to the community.
- Coordinates orientation of all new employees in the Nursing Department. This includes the responsibility of ensuring that each employee file is intact before and after orientation, and that each health profile is maintained and accurate.
- Facilitates the completion of required educational components of employees of other departments as well as volunteers. These components include but are not necessarily limited to: Resident rights, resident abuse, fire and safety, and infection control. Ensures mandatory in-services are scheduled, held, and tracked.
- Identifies educational needs through coordination of annual evaluations of staff. Completes ongoing assessment of staff performance and educational needs arising from resident conditions and treatment needs, with consideration to new policy and procedures.
- Develops a monthly calendar of educational programs based on facility specific identified needs as well as mandatory programs in house as well as outside of the facility.
- Coordinates provision of in-service programming from consultant and contracting agencies.
- Collects infection tracking sheets from unit managers and completes monthly infection control surveillance report. Identify trends, review with clinical team and submit report for lab services to do a clinical analysis. Present monthly at safety meeting and quarterly report meeting for QA committee.
- Tracks and reports vaccine compliance for staff and residents, i.e.: Flu, Pneumonia, Covid-19.
- Determines open positions in the nursing department with scheduler.
- Interviews and hires applicant for nursing departments.
- Creates a file for all hires and provides to HR.
- Completes and documents orientation for new hires.
- Documents plan of care for resident wounds i.e. treatments and progress towards goals.
- Reviews and analyzes incident/accident data and identify opportunities for improvement.
- Assists DNS with investigations, i.e.: grievances, allegations of abuse.
- Reviews clinical process related to acute transfers and identifies areas for improvement and collaborate with nursing management team to promote continued use of the INTERACT program to reduce acute transfers.
- Tracks and analyzes medication errors to identify educational needs and opportunities for improvement.
- Assists DNS with research, creation, implementation and assessment of policies and procedures.
- Participates in the implementation of the ABIQIS QA program as directed by the DNS.
- Provides guidelines for management of residents with dementia, suicidal residents, residents who may injure others, and residents who are terminally ill according to their plan of care. Act as a resource to secure information regarding plans of care as needed.
- Facilitates new employees’ inclusion in team by providing introduction to fellow C.N.A’s, nurses and members of other departments.
- Acquaints with residents through introductions and provids guidance as to where necessary data relative to resident’s care is located — utilize C.N.A resident care Kardex and care plan as guidance DAILY.
- Orients new C.N.A’s to location of supplies.
- Emphasizes importance of TEAM approach and ensures resident safety, rights, and dignity are maintained.
- Completes and documents orientation for new hires.
- Provides feedback to Supervisor/Unit Manager regarding new employee’s performance at the end of week 1 orientation. If significant concerns arise prior to that time, report immediately.
- Complete orientation check list, have orient sign and deliver to SDC for inclusion in personnel file
- Complete employee evaluation and submit to SDC at end of orientation period.
- Reinforces data provided on Day 1 of orientation and continues to reinforce at all times, i.e. use of gait belts, universal precautions, documentation of ADL flow sheet, Intake and Output, BM list and weight recordings.
- Attends monthly meetings to identify house issues and concerns.
- Acts as a facilitator to peers, i.e. communicate new policies, in-services, and system changes.
- Attends weekly care plan meetings as able.
- Organizes DAILY safety rounds and effective communication from shift to shift.
Compliance & Safety
- Follows emergency procedures.
- Understands the safety practices and procedures.
Communication
- Communicates effectively with supervisor and other staff.
- Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately.
Education/Experience/Licensure/Certification
- As a minimum, must be graduate of an accredited School of Nursing
- Current R.N. or L.P.N. license in the state of Massachusetts
- Cardio-pulmonary Resuscitation Certification (or acquire within 6 months of employment)
- Must be able to read, write, and speak the English language
Special Vocational Requirements
- Must have three years’ experience as a wound care nurse
- Must have experience in gathering infection control data and analysis
- Must have experience in gather infection control data and analysis
- Must have prior work experience with direct participation in regulatory surveys
- Must have experience with JCAHO
- Must have experience with writing and implementing a plan of correction
- Must have extensive knowledge of LTC regulations
Physical Requirements
- In good physical and emotional health and free of communicable diseases.
- Physically able to bend and reach.
- Physically able to push, pull, and lift up to 50 lbs. at times.
- Physically able to stand for extended periods of time.
- Occasionally may be required to reach for charts or supplies on upper shelves.
- Occasionally may be required to reach above shoulder height.
- Occasionally may be required to reach below shoulder height.
- Will be required to constantly grasp during course of day while documenting medical files.
- Will be required to use computer, keyboard and telephone.
Miscellaneous:
- Required to work weekends and holidays as assigned.
- May be required to work on shifts other than the one for which hired.
- May be required to work extended hours.
- Subject to exposure to infectious waste, diseases, and conditions.
- Could be subject to hostile and emotionally upset residents due to mental status.
Why You'll Love working for Us:
Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
Growth Opportunities: We promote and foster career development and continuous learning.
Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!