What are the responsibilities and job description for the Bilingual Financial Services Officer - West Salem Branch position at Maps Credit Union?
Description
Do you love your community and want to make a difference? Do you like to work hard and play hard? Are you passionate about member service and helping people succeed financially? Maps Credit Union seeks a Bilingual Financial Services Officer who is driven, collaborative, and a great communicator for our West Salem Branch.
Key responsibilities include, but are not limited to:
- Engage with Maps members in a professional and positive manner.
- Provide excellent customer service while processing account services to members.
- Enhance member relationships by assessing their needs and recommending products and services.
- Process loan applications and obtain reports and information from credit reporting agencies.
- Function as a teller as needed.
- Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
- Achieve personal and branch monthly goals.
- Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.
Financial Service Officers receive in-house training from our Learning & Development team as well as on-the-job training. Additional industry-related classes are available to enhance your knowledge and skills. If you are interested in starting a career and supporting the local community, we hope you’ll consider joining us!
Requirements
Qualified candidates will have the highest level of ethical behavior and an Associate degree in Business, Economics, Banking, or equivalent financial services experience. Bilingual in English and Spanish is required. A minimum of 2 years experience in customer service, including direct and indirect selling roles. A minimum of 2 years in the financial industry with progressive responsibility is preferred. Must be bondable.
Starting Pay Range: $22.87 - $26.91 per hour, depending on experience. Bilingual employees receive an additional $.50/hour bilingual differential. There are opportunities to earn monthly incentives.
The Work Schedule is Monday through Thursday, 9:30am—5:30pm, and Friday, 9:30am—6:00pm. This position requires rotating Saturday shifts from 10:00am-1:00pm.
To show our appreciation to employees, we offer:
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Employer-paid Life Insurance
- Employer-paid Short-Term and Long-Term Disability Insurance
- 401(k) retirement plan with employer matching
- Generous paid time off, starting at 12 hours per month
- 10 paid holidays per year
- Employee Assistance Program
- Student loan paydown program
- Employee loan discount program
- Wellness incentives
Why employees are proud to work here:
- We offer paid volunteer time
- We provide financial education for youth and adults
- We provide grants to teachers in the valley
- We offer scholarships for local high school seniors headed to college
About Maps:
Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 80,000 members at 10 branch locations and supports over 300 employees. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators’ credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life’s great adventure is to do it together.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Salary : $23 - $27
