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HVAC Customer Service Rep

Marathon HVAC Service, Inc
Anaheim, CA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/11/2025

Marathon HVAC Service is seeking a skilled full-time HVAC Customer Service Rep to become an integral part of our team in Anaheim, CA. We offer a competitive hourly wage of $17 - $20 , along with commission and bonus opportunities and superb benefits and perks like :

  • Health and dental insurance
  • A 401(k) with matching contributions up to 4%
  • Paid time off (PTO)
  • Uniforms
  • Use of a company vehicle and phone
  • Growth opportunities

If you are committed to delivering outstanding customer service and enhancing client satisfaction, we encourage you to apply to be our new HVAC Customer Service Rep .

ABOUT OUR COMPANY :

Marathon HVAC Services is not just a company; it's a legacy built on a foundation of family values and unwavering commitment to excellence. Since our inception in 1990, we have grown from a small family-owned heating and air conditioning company to a reputable service provider in the greater Los Angeles area. Our evolution into offering premium plumbing services speaks to our dedication to meeting the diverse needs of our clientele. At Marathon, we value hard work, integrity, and a passion for delivering exceptional service. Joining our team means becoming part of a close-knit family that upholds a tradition of excellence while embracing innovation and growth in a dynamic industry. With us, your skills and dedication can thrive in a supportive and rewarding environment!

POSITION OVERVIEW :

Schedule : This position is full-time, working Monday to Friday from 8 AM to 5 PM.

As an HVAC Customer Service Rep, you will serve as the primary point of contact for our customers, managing inquiries and facilitating service requests. Your responsibilities will include answering phone calls, making outgoing calls, scheduling appointments, and ensuring that our clients receive prompt and efficient service. Your expertise will play a crucial role in maintaining our high standards of customer care and operational excellence.

MINIMUM REQUIREMENTS :

  • 2 years of experience as an HVAC customer service representative
  • Proven customer service experience
  • Preferred Qualifications :

  • Familiarity with ServiceTitan software
  • Excellent communication skills and a proactive approach to problem-solving
  • Strong organizational skills and attention to detail
  • HOW TO APPLY :

    If you are interested in contributing to a team that values customer satisfaction and professional growth, we invite you to apply. Our initial application process is quick and mobile-friendly, taking only 3 minutes to complete. Join us at Marathon HVAC Service and be a part of our commitment to excellence.

    Salary : $17 - $20

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