Retail Training Specialist

An exciting career awaits you

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

This role plays an integral part of the administration and delivery of our Franchise Training Program, which serves all ampm Franchise locations in Southern California, Nevada and Arizona. The training program is the vehicle used to certify Franchisees and Managers and meet the requirements of our Master Franchise Agreement. This role involves important record keeping, class management, LMS (Learning Management System) management, virtual class webinar facilitation/training, one-on-one coaching with learners as needed, in-person training sessions as needed and training curriculum development. As part of a training team, the team is also responsible for the development of the strategic franchise training, including updating materials as needed, operational tools, aids, and programs to support franchisee’s ability to achieve consistent operational excellence.

Key Responsibilities

• Ensures compliance through training program with various requirements of the Master Franchise Agreement.
• Supports the delivery of training through various mediums such as virtual and/or in-person training under the supervision of another Senior or Lead Retail Trainer.
• Assists learners with technology to complete assigned activities.
• Collaborates with peers to identify content for the delivery of training.
• Collaborates with peers to develop operational tools, aids, and materials to support operators’ ability to achieve consistent operational excellence.
• Assists with projects that impact the ARCO Direct Dealer business.
• Demonstrates basic user knowledge of Learning Management System (LMS) software.
• Liaison between field organization and the Franchise Training Program.
• Ensures compliance through training program with various requirements of the Master Franchise Agreement.
• Supports the delivery of training through various mediums such as virtual and/or in-person training under the supervision of another Senior or Lead Retail Trainer.
• Assists learners with technology to complete assigned activities.
• Collaborates with peers to identify content for the delivery of training.
• Collaborates with peers to develop operational tools, aids, and materials to support operators’ ability to achieve consistent operational excellence.
• Assists with projects that impact the ARCO Direct Dealer business.
• Demonstrates basic user knowledge of Learning Management System (LMS) software.
• Liaison between field organization and the Franchise Training Program.
• Maintains Training information in Salesforce.
• Maintains and manages the LMS for the Franchise Training Programs to accommodate 11 training classes a year.
  
  

Education And Experience

• Bachelor’s Degree or five (5) years of Retail experience in lieu.
• Two (2) or more years of Fuel, C-Store, or Food Retail experience required.
• Experience managing a LMS is a plus.
  
  

Skills

• Accountability
• Action Planning
• Business Applications Knowledge
• Commercial Awareness
• Communication
• Customer Service
• Decision Making
• Problem Solving
• Self-Starter
• Teamwork
• Training & Development
  
  

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location:

Home - CA

Job Requisition ID:

00015013

Pay Min/Max:

$67,000.00 - $115,300.00 Salary

Grade:

8 - 9

Location Address:

Home Based Workers

Additional locations:

Home - AZ, Home - NV, Long Beach, California

Education:

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.