What are the responsibilities and job description for the Case Manager position at Marathon Staffing?
Under general supervision, performs ongoing program eligibility and annual recertification duties for low and very low-income individuals and families for a federally funded social service program. Ensures compliance with applicable federal, state, and local laws and regulations. Depending on area of assignment, this may include case management, information gathering, referral services, eligibility screening, rent negotiation, transfers, termination of assistance, and meeting online reporting requirements.ESSENTIAL FUNCTIONS : Analyzes, calculates, and verifies program participants' income, assets, and expenses; determines eligibility for continuous assistance.Maintains complete case files on each case.Maintains current information on the availability of services in the community.Provides referral information about other social service providers and emergency services.Attends meetings, conferences and workshops.Performs other related duties as assigned.Community Action Program : Interviews multiple program clients daily to identify crisis needs and eligibility for various programs;makes referrals to appropriate agencies within 48 hours.Provides case management services by following-up on cases to ensure services are being received and to monitor client progress.Assists clients with understanding and completing various forms and applications.MINIMUM QUALIFICATIONS / SPECIAL REQUIREMENTS / SUCCESS FACTORS : One year of college coursework in social service programs, or a related field and one year of current experience working with federally funded housing programs, low-income tax credit housing programs, or social service program, related to area of assignment. Government assistance program eligibility experience preferred.Knowledge of : Community social service resourcesVarious social service program guidelines and eligibility requirementsHuman behavior and emotional problemsFederal, state, and local regulations, guidelines, and procedures regarding Section 8 Housing Choice Voucher Program and Public Housing ProgramGlendale's city limits and street locationsAvailable community resources and referrals and outside service agenciesFinancial problems and concerns of low-income families and individuals, especially the elderly and disabledAbility to : Effectively deal with clients, often in difficult circumstances, and obtain their cooperation and the necessary information quicklyHandle confidential and sensitive issues in a politically correct mannerGather and review information and develop sound conclusions and eligibility determinationsMake accurate mathematical calculationsMaintain complete and accurate records and case filesLearn and interpret new regulations, guidelines, and proceduresMaintain effective working relationships with participants, property owners, landlord's co-workers, and the general publicSpecial RequirementsAbility to obtain Level 1 Fingerprint Clearance Card within 90 days of hire from the Arizona Department of Public Safety.
