Sales Administration Assistant - Sport Travel

Destination Sport Experiences

Sales Administration Assistant

This is a hybrid role based in our Boston office (fully office based during training period), so you must live within a commutable distance

Destination Sport Experiences, through its’ global sports travel brands Marathon Tours & Travel, Sportive Breaks, Tri Travel, HYROX Tours and Destination Sport Charity, cater for those who want to participate in the very best cycling, running and triathlon events across the world. All of the brands offer tours, travel packages, and guaranteed entry to marathons, cycling events, long-distance triathlons, HYROX events around the world, together with VIP hospitality access to many of the top professional cycling events as well as managing travel programs for mass participation events on behalf of charities, companies and groups throughout the year. We are a proud partner of many of the Abbott World Marathon Majors and work closely with major sports events organisers across the globe. The team behind Destination Sport Experiences regularly participate in mass participation events, as well as helping to manage events and support our clients on their journey through each event, so we understand the needs of those traveling with us. - www.destinationsportexperiences.com

Due to an exciting year of growth, we are now looking to add another Sales Administration Assistant to join our Boston Marathon Tours & Travel team and assist our Destination Sports Charity division.

No two days are the same in this exciting role but on a typical day you will:

• Liaise with customers on operational related inquiries via phone & email.
• Manage and assign incoming leads.
• Assist the existing team of Trip Designers with any required administration.
• Collect, analyse and process customer event related data and use this to assist in creating operational plans.
• Process customer entry information within different event organizers platforms.
• Work with third party suppliers and operational staff to ensure they have the correct information to execute operation plans successfully.
• Prepare event related customer literature and documentation.
• Assist with confirming bespoke requests i.e. Additional nights, bespoke transfers etc
• Assist with processing and tracking third party invoices through to payment with our internal finance team.
• Charity account management duties to include dealing with post-sale inquiries, invoicing, requesting and uploading charity collateral on listings, sharing charity listing performance statistics, fundraising metrics, enquiry lead quality, charity comparison analysis.
• As part of the Charity Programmes, upselling hotel accommodation, city excursions and charity gathering options
• Selling event entries to US charities as part of Marathon Tours & Travel and Sportive Breaks travel packages and ensuring bookings are accurate on the in-house booking system.
• Assisting charity partners with ideas and solutions for their corporate partners to achieve their fundraising targets.
• Assist with both domestic and international on the ground operations.
  
  
  

To be successful within this role, our ideal candidate will

• Be organized, detail orientated & have the ability to work on multiple projects at one time.
• Have a 'can-do' attitude & drive to develop within the role.
• Possess strong interpersonal, communication and collaboration skills.
• Have the ability to professionally and effectively represent Marathon Tours & Travel and DS Charity on the phone, in face-to-face interaction and be comfortable with public speaking.
• Be a proactive collaborator and team player.
• Have the ability to prioritise workload.
• Experienced in Microsoft packages -Word, Excel & Outlook are a must.
• Have experience in and/or a passion for travel.
• Have a passion for endurance sports such as marathons.
• Experience with event planning and hosting would be advantageous.
  
  
  

So if you are looking for your next challenge, please get in touch we'd love to hear from you!