What are the responsibilities and job description for the Network Support Analyst position at Marathon TS?
We are seeking an experienced Network Support Analyst to join our dynamic team.
Responsible for assisting with the following duties:
- Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
- Monitor network events and element management failures in real-time on a 24x7x365 basis.
- Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
- Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
- Remotely access and de-access customers into the IP/SATCOM networks
- Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
- Verify equipment is operating in the baseline configuration.
- Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
Basic Qualifications:
- Must have DoD-8570 IAT Level 2 baseline certification (Security CE, or equivalent) at start date.
- Ability to work in a 24/7 operations environment.
- Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
- Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
- Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
- Currently possess an active Secret security clearance.
- Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
Required Education and Experience:
- High school diploma and 2-4 years of experience.
#CJJOBS
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").
Job Types: Full-time, Permanent
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Rotating weekends
- Weekdays
- Weekends as needed
Application Question(s):
- This role is in a 24/7 environment. Are you able to commit to ANY and ALL of the following shifts? 7am-3pm, 3pm-11pm, 11pm-7am
Education:
- High school or equivalent (Required)
Security clearance:
- Secret (Required)
Ability to Relocate:
- Scott AFB, IL 62225: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30
