What are the responsibilities and job description for the Director, Sales (Cleveland, Ohio) position at Marathon?

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680 health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

ABOUT THE JOB

Serve as sales director and partner with internal associates to provide support across all phases of the sales cycle, from prospect through successful implementation while playing a highly strategic role in the sales process. Consult with our broker partners and directly with prospects to align with their business objectives, the needs of their members, and Marathon’s scope of services. Research and collaborate with others for opportunities for growth and development of services to our clients.

ESSENTIAL DUTIES & RESPONSIBILITIES

Partner with the Sales VP and / or operate independently, prospect and benefit consultant to provide support across all phases of the sales cycle, from prospect through successful implementation while playing a highly strategic role in the sales process.
Manage data integrity and workflows using Salesforce.
Track progress through the selling cycle for prospective clients.
Leverage or develop industry experience to consult and influence the client's direction, in alignment with their business objectives and Marathon’s scope of services.
Develop a deep understanding of Marathon products and solution areas, including our clinic services, coaching, wellness tools, occupational care, and others as assigned.
Support the growth team in the pursuit of new opportunities, specifically identification of business requirements and solution conceptualization.
Champion our mission and educate others on the application of and benefits associated with Marathon solutions among prospective clients, partners, and teammates.
Lead, coordinate, and / or attend external meetings with prospective clients and benefit consulting partners.
Lead, coordinate, and / or attend internal meetings with other departments and key stakeholders such as marketing, account management, implementation, clinic operations, etc.
Continually identify and highlight risks or opportunities to improve the sales strategy, pipeline, or business development team performance.
Respond to any inquiries from prospective clients and / or benefit consultants.
Build rapport and relationships with external partners and vendors to support business objectives.
Attend industry events and be a brand ambassador to increase awareness of Marathon products and services.
Consistently scope and research the competition and become an expert on our differentiation and where the market is headed. Offer opportunities to enhance our business plan and increase value-added services to our customers.
Partner with marketing / creative services to build effective sales collateral and lead gen activities that engage prospective clients and align with their business initiatives.
Help manage the pipeline in Salesforce (CRM) as necessary to ensure appropriate transparency and reporting of activities across the organization.
Bring a collaborative, creative, and competitive attitude to the sales team and Marathon’s corporate culture.

QUALIFICATIONS

Bachelor’s Degree and 5 years of related professional experience plus a minimum of 1-year sales experience strongly preferred, or equivalent combination of education and experience.

DESIRED ATTRIBUTES

Maximization of CRM systems (i.e. salesforce.com).

Creative and strategic thinking with a strong track record of relationship building and a sales mindset.

Demonstrated ability to work effectively at both detail and big-picture levels and to obtain results.

Ability to work remotely in a secure confidential location; in a distraction-free environment; with sufficient internet connections; and during the established schedule.

Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint, etc.

Excellent written and oral communication skills. Ability to communicate medical conversations with clients, patients, business leaders, and professionals.

Strong emotional intelligence to manage difficult conversations, challenging negotiations and deadlines, and maintain a friendly, optimistic, and confident outlook representing our mission and code.

Exceptional customer service skills and ability to promote teamwork. Ability to build and maintain trusting relationships by approaching all work with integrity and commitment.

Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines.

Flexibility and adaptive skills with the ability to effectively manage competing priorities in a constantly evolving workplace in a fast-paced environment.

A proven record of successfully working with employees, stakeholders, clients, vendors, and guests.

Excellent organizational skills and meticulous attention to detail.

High level of critical thinking, and creative and effective problem-solving skills.

Ability to maintain confidential documents and communication and use judgment and discretion.

Pay Range : $95,000 - $135,000 / yr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and / or skill level.

Marathon Benefits Summary

We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24 / hr week.

Health and Well-Being : Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical / dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.

Financial Support : Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program.

Lifestyle : Paid time off for vacation, sick leave, and more, holiday schedule.

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Salary : $95,000 - $135,000

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