Beertender

JOB TITLE: Beertender

LOCATION: Marble Brewery Downtown- 111 Marble Ave NW Alb, NM 87102

APPLY TO: jobs@marblebrewery.com

REPORTS TO: Pub or Taproom Manager

SUMMARY JOB DESCRIPTION: The Beertender is responsible for interacting with guests and visitors in a manner that enhances the Marble experience by serving craft beer and educating guests while adhering to Marble’s alcohol service policy.

JOB DUTIES AND RESPONSIBILITIES:

• Interact with guests in a manner that creates a welcoming environment for the enjoyment of craft beer and which nurtures an excellent guest experience.
• Deliver a consistently high level of guest service to each guest and maintain a safe environment by identifying problem guests and dealing with them appropriately.
• Assess guests’ needs and beverage preferences and make beer recommendations.
• Check guest’s identification and confirm each guest is of legal drinking age.
• Assess guest behavior to avoid overserving a guest or serving an intoxicated guest.
• Re-stock and replenish bar supplies as well as the reach-in “to go” beer cooler.
• Learn about, understand and be able to explain the beer styles available on draft in the taproom, including describing flavor profiles and ingredients.
• Process guest payments throughout the shift and be able to account for any discrepancies in the final tally of sales.
• Ensure compliance with sanitation and safety regulations.
• Ensure compliance with Marble Brewery Alcohol Policy and attend Marble’s Responsible Alcohol Service seminar at least annually.
• Monitor and maintain all sound and lighting levels to maintain proper ambience.
• Keep all areas of the Pub or Taproom clean, orderly, and well maintained and perform cleaning, opening and closing tasks, or other tasks, as assigned by the Taproom Manager.
• Take on other day to day activities necessary to keep the Pub or Taproom running smoothly and efficiently.
• Work with all levels of management in providing a superior Taproom experience

QUALIFICATIONS:

• Experience working in and serving customers in a food and beverage business (e.g., a restaurant, bar or taproom).
• Current New Mexico Alcohol Server certificate.
• Passion for craft beer.
• Objective-oriented, focused, individual who needs little direction or supervision; energy and enthusiasm are critical.
• Excellent planner and organizer.
• Excellent communication skills.

WORKING CONDITIONS: This is a full-time or part-time position working in a bar environment. This position requires the employee to interact with the public in a friendly and welcoming manner and at times may require dealing with intoxicated, unruly or unpleasant people. This job requires a flexible weekly schedule including days, evenings, nights and weekends, as necessary, as well as festivals and special events.

PHYSICAL REQUIREMENTS: The Beertender must be able to stand for extended periods, be able to negotiate a crowd of beer drinkers, be able to lift and move cases and kegs of beer, be good with people and be capable of independent thought and communication.