What are the responsibilities and job description for the Orthodontic Financial Coordinator position at Marble Hill Orthodontics?
We are looking for a new all star team member to join our growing team and practice! This newest member of our team will be responsible for managing all aspects of our patients financials.
To be more specific: You (The Financial Coordinator) would be responsible for the collections, management, and follow up of all patient accounts within our practice, reviewing all financial paperwork and ensuring treatment contracts are signed and entered into the software system, reviewing financial options with patients, and ensure payment is collected & auto payments are entered. As the FA Coordinator you will be the "point man" for ongoing communication with patients and parents regarding their financial ledgers, during, and after treatment.
This position will also involve answering the office phones as well as scheduling and speaking with patients throughout treatment
The ideal candidate should have a minimum of one year of experience in orthodontic and/or dental billing/collections. We are looking for an upbeat person who is able to work one on one with our patients regarding their financial accounts in a positive and emphatic manner. Previous accounting, accounts receivables, sales, and/or customer service collections experience is a plus.
Skills/Abilities:
- Good Interpersonal skills to facilitate effective communication and foster relationships with patients, parents, staff members, and community.
- Positive attitude, excellent note taking and organizational skills
- Consistent follow through on tasks, and the ability to work as part of a team
- Attention to details regarding numbers & knowledge of Excel/Google Sheets
- Organized and methodical
- Proactive and goal focused
Some Responsibilities associated with this position include but are not limited to:
- Presenting & reviewing all financial contracts with patients/parents
- Managing daily transactions including: posting cash, checks, EFT payments & auto-payments
- Guide patients through financial arrangements and prepare appropriate agreements.
- Answering insurance questions and A/R collections for patients and insurance ledgers.
- Follow-up with patients who are delinquent on monthly payments, notifying accounts of expiring credit cards, and making new payment arrangements if needed.
- Confirm all necessary forms for patients starting treatment are signed & entered into their charts.
- Answering phone calls, checking patients in, collecting payments, & scheduling appointments
- Assist in coordinating practice-building programs with patients, parents, referring and non-referring offices, and within the community
If this sounds like you, we look forward to meeting you and seeing if you are a great fit to join our team!!
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
Schedule:
- After school
- No weekends
Work Location: In person
Salary : $21 - $25