What are the responsibilities and job description for the Hostess/host position at Marble Room Steaks & Raw Bar?
JOB SUMMARY
Join our team as a Host/Host and be the welcoming face of our establishment. As a Host/Host, you will play a crucial role in providing exceptional guest experiences by greeting and seating guests, managing reservations, and maintaining a welcoming atmosphere.
RESPONSIBILITIES
- Greet guests in a friendly and professional manner upon arrival.
- Manage reservations and seating arrangements efficiently.
- Maintain cleanliness and organization of the host stand and lobby area.
- Communicate effectively with guests to provide information on wait times and restaurant offerings.
- Collaborate with servers and kitchen staff to ensure smooth flow of guest service.
- Uphold high standards of customer service to enhance guest satisfaction.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Work closely with the management team to optimize seating capacity and guest flow.
SKILLS
- Strong customer service skills with a focus on hospitality and guest services.
- Previous experience in a restaurant, hotel, or food service environment is preferred.
- Ability to multitask effectively in a fast-paced setting.
- Excellent communication skills to interact with guests and team members.
- Capacity to remain calm under pressure and manage challenging situations gracefully.
Join our team as a Host/Host where you can showcase your hospitality skills and contribute to creating memorable dining experiences for our guests. We are an equal opportunity employer committed to diversity in the workplace. Your qualifications will be evaluated based on job requirements without discrimination based on race, color, religion, sex, sexual orientation, age, disability, or any other protected status under applicable laws.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- Evening shift
Ability to Commute:
- Cleveland, OH 44114 (Required)
Ability to Relocate:
- Cleveland, OH 44114: Relocate before starting work (Required)
Work Location: In person
Salary : $15