What are the responsibilities and job description for the Team Member / Cake Decorator position at Marble Slab Creamery & Great American Cookies?
Job Overview:
We are seeking enthusiastic individuals to join our team as Team Members. As a Team Member, you will play a vital role in providing excellent customer service and ensuring a positive dining experience for our guests in a fast paced working enviornment. If you have a passion for the dessert industry and enjoy working in a fast-paced environment, we want to hear from you!
Responsibilities:
- Complete customer orders with accuracy and consistency
- Clean kitchen equipment and tools
- Operate oven to ensure proper baking of products
- Assist in maintaining inventory and cleanliness in the ice cream and cookie serving area
- Decorate cookie cakes with glazes, icings, and edible toppings
- Shape dough for preparation of Cookie Cakes
- Prepare custom-made desserts based on customers’ preferences (e.g. cookie cakes, ice cream cups and cones)
- Understanding of food safety practices
- Excellent time-management skills
- Use electronic equipment, like cash register and POS
- Maintain clean and tidy checkout areas
- Collect payments whether in cash or credit
- Provide exceptional customer service by addressing customer inquiries and concerns
- Collaborate with team members to ensure smooth operations
Job Requirements:
- Communicate with customers in a friendly and inviting manner
- Ability to issue receipts, refunds, or change orders if necessary
- Ability to cross-sell products and introduce new ones
- Ability to resolve customer complaints and guide them/provide relevant information
- Work experience as a retail cashier or in a similar role preferred
- Guest service skills
- Experience with cake decoration techniques preferred
- Ability to remain calm and focused in a fast-paced environment
- Basic math skills
- Strong communication skills
- Ability to work while standing for at least 7 hours
- Ability to lift at least 60 lbs
Location: Marble Slab Creamery & Great American Cookies
20330 Ft. Bend Pkwy, Suite 130, Missouri City, Texas, 77459.
Benefits:
- Competitive pay rates
- Tips in addition to hourly rate
- Flexible work schedules
- Employee Discounts on food and beverages
If you are passionate about the food industry, enjoy working in a team-oriented environment, and are committed to providing exceptional customer service, we encourage you to apply for the position of Team Member.
Job Type: Part-time
Pay: $8.00 - $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $8 - $11
