Food Server

Summary Of Position

We are seeking a sensational food & beverage server for La Playa Hotel, and the storied Bud's restaurant and bar. Our Bud's Server is responsible for the delivery of our outstanding food and/or beverages to include engaging and connecting with guests, taking their order and executing the service of the ordered items to the guest in a friendly, knowledgeable, courteous, timely and heartfelt manner.

We are seeking an individual to work PM shifts.

Essential Functions

• Check and maintain proper set-up and cleanliness of service station before, during, and after shift.
• Greet guests in a warm, positive, friendly and courteous manner and knowledgeably share menu offerings and specials and/or promotion, as well as make pro-active, thoughtful suggestions.
• Record the guests’ orders, up-selling when applicable.
• Input orders into point of sale system to inform kitchen an order was placed.
• Retrieve order from the kitchen, confirm accuracy and deliver food/beverages to guest with appropriate condiments.
• Abide by all State, Federal, and Resort liquor regulations.
• Replenish beverages as anticipated and requested, frequently checking back with guest to inquire about satisfaction, offering dessert and/or coffee when applicable.
• Present the guest with the check promptly, thanking them and inviting them to return.
• Other supportive functions as determined by the supervisor.
  
  

Qualifications

Education: High School Diploma or equivalent preferred.

Experience: Minimum of 1 year fine dining / elevated F&B service experience preferred.

Certificates or Licenses: Current Food Service Worker Card and Title IV Alcohol Certification required.

Knowledge, Skills, And Abilities

• Knowledge of basic food and beverage preparations, including service of alcoholic beverages.
• Knowledge of appropriate table settings, service ware, and menu items.
• Ability to remember, recite and promote a variety of menu items.
• Ability to transport large trays of drinks through a crowded lounge.
• Ability to operate beverage and toast equipment.
• Ability to operate a Micros touch screen and follow point of sale procedures to pre-check an order and close out a check.
• Ability to memorize and perform service essentials, AAA Diamond standards, and Mystery shopper standards.
  
  

Personal Characteristics

• Behaves ethically.
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests.
• Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review).
  
  

Working Conditions

• Attendance as scheduled is a critical element in all positions at La Playa Hotel.
  
  

The leaders and associates of Marc & Rose Hospitality believe each guest and associate should be treated with respect and professionalism. We share a purpose: Making Space for Genuine Hospitality, enticing and inviting our guests to return. To be successful at Marc & Rose Hospitality, our associates embrace both our Purpose and Pillars, and champion our 21 Service Essentials This includes possessing and demonstrating a high level of courtesy, sincerity, focus, curiosity and collaboration for both internal and external guests. A true customer focus is essential to success with our properties and company.