What are the responsibilities and job description for the People & Culture Manager position at Marc & Rose?
Summary Of Position
This position will provide the People & Culture relations and administrative support needed to drive the performance, morale, engagement and leadership for High Country Motor Lodge, and nurture a positive, productive and evolving workplace on behalf of the General Manager, property leadership, corporate support, and HCML team.
Essential Functions
Human Resources:
Education: High School / GED required; Associates or College Degree preferred but not required
Certificates or Licenses: N/A
Experience: Minimum of 2 years in an office / accounting / HR-People & Culture / administrative role; preferably in a hospitality or service environment
Knowledge, Skills, And Abilities
Attendance as scheduled is a critical element in all positions at High Country Motor Lodge.
High Country Motor Lodge leaders and associates believe each guest (internal and external) should be treated with respect and professionalism. We create Genuine Hospitality, enticing our guests to return again and again. In order to be successful at HCML, associates must share both our Purpose and Pillars. This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.
This position will provide the People & Culture relations and administrative support needed to drive the performance, morale, engagement and leadership for High Country Motor Lodge, and nurture a positive, productive and evolving workplace on behalf of the General Manager, property leadership, corporate support, and HCML team.
Essential Functions
Human Resources:
- Assist in the recruitment, onboarding and processing of new hires, terms, status changes and other payroll related tasks.
- Conduct orientation and training, educate and enter associates in health insurance benefits/plans and manage invoices based on participation.
- Field questions from associates related to employment, benefits, career development, workplace concerns and suggestions, and payroll.
- Facilitate such programs as Recognition, Safety, Compliance training, and certifications required.
- Monitor workplace safety protocols and handle WC incidences and recording and reporting for OSHA purposes.
- Maintain associate files, including folders, background checks and I9’s.
- Engage eligible participants in health benefits and support and promote other company benefits/wellness/community outreach initiatives.
- Provide support to the General Manager and Department Leaders, as well as other company leaders as needed.
Education: High School / GED required; Associates or College Degree preferred but not required
Certificates or Licenses: N/A
Experience: Minimum of 2 years in an office / accounting / HR-People & Culture / administrative role; preferably in a hospitality or service environment
Knowledge, Skills, And Abilities
- Strong verbal and written communication skills
- Computer experience included but not limited to Microsoft Office/Word/Excel/Powerpoint
- Strong math skills
- Attention to detail / well organized
- Behaves ethically and honestly
- Communicates effectively: Speaks and listens and engages in a clear, thorough, and timely manner, effectively reading and writing, using the English language (bi-lingual Spanish speaking preferred)
- Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
Attendance as scheduled is a critical element in all positions at High Country Motor Lodge.
High Country Motor Lodge leaders and associates believe each guest (internal and external) should be treated with respect and professionalism. We create Genuine Hospitality, enticing our guests to return again and again. In order to be successful at HCML, associates must share both our Purpose and Pillars. This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.
