What are the responsibilities and job description for the Licensed Customer Service Representative position at Marci Hawkins - American Family Insurance?
Benefits:
- 401(k)
- Bonus based on performance
- Paid time off
Benefits/Perks:
- Paid time off (vacation and/or sick days)
- Growth potential
- Salary plus commission/bonus
- 401k / Simple IRA
- Flexible hours
- Salary determined based on experience
Position Overview:
Are you an energetic professional? Do you find it rewarding to nourish, build, and maintain customer relationships? Are you outgoing, motivated, and customer-focused? If you answered yes to these questions, you may be a perfect fit for the American Family Insurance team!
Job Description:
Job Description:
Customer Service Representative candidates must have superb customer service skills. They must have the ability to develop knowledge of the local market, prospect for new business and use consultative selling techniques.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Identify customer needs, market appropriate products and services, and inform clients about other insurance products they may need.
Requirements:
- Experience in an agency environment, preferably including marketing, prospecting, and networking, preparing quotes and delivering presentations OR 2 years of exceptional customer service experience
- Property and Casualty insurance license is required.
- Life insurance license is preferred or willing to obtain.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
Fixed Salary Bonuses. Salary determined based on Experience and qualifications.
Salary : $55,000 - $65,000
