What are the responsibilities and job description for the Counter Sales position at Marcone HVAC?

A little bit about us:

Marcone is the leading provider of premium solutions, parts and equipment for professionals serving customers on their appliance parts, HVAC, plumbing and commercial kitchen needs. Headquartered in St. Louis, Missouri, Marcone is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, know-how across our national footprint and ease of doing business via leading-edge technology, servicers prefer Marcone because we amplify what they do best: take great care of their clients with speed, reliability and accuracy. Learn more about Marcone at www.marcone.com.

Munch’s Supply was founded in 1956 by Willard Munch, who wanted to develop a local source of electrical supplies for area contractors. Today the company has more than 1,200 employees focused exclusively on supplying heating, cooling and plumbing industry contractors with quality products. For more than 65 years, Munch’s Supply has operated with a commitment to service as a leading distributor for trusted brands such as American Standard, Trane, Mitsubishi, Rheem, IPEX, AO Smith, Kohler, Tempstar, Keeprite and Frigidaire. For more information, visit www.munchsupply.com.

We’re seeking that one-in-a-million personality who handles workflow like a champ. They’re that gifted person who can answer a phone, surface a part, enter an order, and answer a customer question with ease without getting flustered because they’re great at prioritizing and mastering systems. They pride themselves on their calm and professional demeanor. Even more, they thirst for more knowledge because they know that at Munch’s Supply they’ll be rewarded with each certification step they take.

In the Counter Sales role, our employees assist customers in fulfilling their order needs in a fast-paced exciting HVAC environment. At times, they also assist Warehouse team members in pulling orders or finding parts to be able to answer a customer question. Hard workers grow rapidly in our environment. If you have HVAC experience, all the better because for you we’ll pay market rates. All Counter Sales associates require good keyboarding skills, great communication, strong safety awareness, and customer pizzazz! You’ll also need to have good attention to detail, accuracy & professionalism, a great attendance record, and the ability to get along well with others.

This Counter Sales position is based at our Wheeling branch conveniently located at 301 Alice Street, Wheeling, Illinois 60090.

The Counter Sales position provides excellent service to customers primarily via counter sales, phone, email / online, scanner, and fax communication. The Counter Sales position provides branch operations assistance through merchandising by stocking, picking, pulling, and on time will call assistance. Additionally, the position provides support and information on product inquiry as well as damaged goods, product sold, or product returned. The position effectively utilizes its resources as it relates to company computer systems, online tools, and facility inventory.

What you bring to the table:

You are over 18 yrs. of age
Have a good driving record
Can pass a criminal background check and drug screen
Able to work rotating Saturday mornings, off on all Sundays
Can work overtime if needed
Can lift at least 50 lbs., on occasion
Can travel occasionally for training purposes
HVAC knowledge a huge plus

So, what’s in it for You?

Health care (medical, dental, vision, prescription) available the first day of hire!
401k with company contribution
Life insurance plus short-term and long-term disability
HSA/FSA options
Paid vacations, holidays, and personal time
Employee Assistance Program
Employee discounts
And much more!

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company’s background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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