What are the responsibilities and job description for the Housekeeper position at Marcus Hotels & Resorts?
Description
POSITION PURPOSE:
To provide clean and properly stocked guest rooms in a timely manner to meet established standards of quality, service and cleanliness.
Essential Functions
POSITION PURPOSE:
To provide clean and properly stocked guest rooms in a timely manner to meet established standards of quality, service and cleanliness.
Essential Functions
- Clean guestrooms in an efficient manner up to 480 credits per day within allocated time per room.
- Participate in the AYS phone system to report problems.
- Change bed linens if wrinkled, each check out, stained and torn linen.
- Dust furniture, empty wastebaskets, and clean mirrors and pictures.
- Clean bathroom and vanity areas using prescribed procedures.
- Use commercial push-vacuum and report any maintenance issues with vacuum.
- Responsible for the organization and re-stocking of cart(s) when shift is complete.
- Assist with quarterly and seasonal cleaning duties.
- Pick up trays in assigned hallway and make sure hallway is cleared at the end of each scheduled shift.
- Report any maintenance problems, safety concerns, or injuries to supervisor.
- Turn in all lost and found items to supervisor.
- Follow all Marcus Hotels and Resorts policies and procedures, OSHA standards and procedures, Marriott Standards, and key control procedures.
- Maintain condition and cleanliness of assigned closet space and rooms.
- Attend all scheduled mandatory Housekeeping Department meetings, trainings and hotel meetings.
- Perform all other related duties and special projects as requested and/or assigned.
- Must be able to use all cleaning equipment and materials.
- Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
- Physical stamina to complete repetitive manual labor tasks.
- Must be able to use all body limbs to 100% capacity
- Must be willing and able to smile.
- Must be able to lift, push, pull and or carry up to 50 lbs.
- Must be able to represent the company in a professional, well-groomed and courteous manner.
- Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
- Basic English communication skills preferred.
