What are the responsibilities and job description for the Summer Member Experience Associate position at Marcus Jewish Community Center Of Atl?
Job Description
Job Description
Summer Member Experience Associate (May 2025 – September 2025)
10 – 25 hours / week – potential nights and weekends
Join us for a sun-soaked summer of fun at the MJCCA's new Zalik Outdoor Aquatics Center! We're looking for enthusiastic individuals to join our Summer Member Experience team, where you'll dive into a world of fun while delivering top-notch service to our members and guests.
Responsibilities :
- Greet guests with a warm smile and a friendly hello as they arrive and leave.
- Show off your excellent guest service skills, both in-person and over the phone, making every interaction a memorable one. Exceptional guest service is at the core of what we do at the JCC and this starts with you!
- Assist with visitor inquiries, checking in guests, and providing information about our awesome facilities and programs.
- Build lasting relationships with our regulars, going the extra mile with handwritten thank-you notes and personalized follow-ups.
- Identify emergencies, incidents, etc., and follow appropriate procedures to resolve any issues.
- Work collaboratively with the Member Experience Director to assist in projects and identify areas of need throughout the summer.
Qualifications :
