What are the responsibilities and job description for the Associate Operations Manager position at Marcus & Millichap?
The dynamic administrative support team in Marcus & Millichap's Phoenix location is seeking a new team member to join our innovative, collaborative team. We’re seeking a personable, professional individual who desires a stable, professional office environment providing growth and challenge. Ideal candidates for this role are passionate about providing top client service, always looking for ways to improve self and team, and making a difference in the office and firm’s overall success.
This is a full-time, non-exempt (hourly), in-office position – not remote or work from home. Our office is located in Phoenix, AZ.
We will train you in this pivotal position and support you as you grow. Commercial real estate is competitive and fast-paced. Bring the mindset of “no job too big or small.”
Some of the interesting things you will be responsible for as an Associate Operations Manager:
Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80 offices throughout the United States and Canada.
Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2023, the firm closed 8,297 transactions with a sales volume of approximately $48 billion.
The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.
Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This is a full-time, non-exempt (hourly), in-office position – not remote or work from home. Our office is located in Phoenix, AZ.
We will train you in this pivotal position and support you as you grow. Commercial real estate is competitive and fast-paced. Bring the mindset of “no job too big or small.”
Some of the interesting things you will be responsible for as an Associate Operations Manager:
- Under the guidance of the Operations and Regional Managers, you’ll provide office and compliance management and support to the Phoenix office and other offices in the district, including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities
- Assist Operations Manager in prioritizing and monitoring workflow, solving issues and escalating if needed
- Ensure local staff are in compliance with and regularly updated in brokerage tasks policies and procedures
- Assist managers in the preparation of reports, local sales contests and other similar projects as needed Assist managers in the processing of closings and under contracts
- Become cross‐trained in management tasks for coverage as needed
- Work collaboratively with offices across the Midwest, and firmwide
- 3 years administrative experience
- Possess excellent soft skills; collaborative, proactive, and approachable with a strong desire to learn, grow and manage both team members and tasks
- Intermediate/strong computer skills including Office365, MS Word, Excel, PowerPoint, and Outlook
- Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities
- Quick learner and you enjoy learning/working with software and technology
- Excellent attention to detail
- Reliable and punctual, take pride in owning your responsibilities and contributing to the team
- Training experience
- Experience in Adobe Creative Suite
- Candidates are tested for competency in software and office skills
Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80 offices throughout the United States and Canada.
Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2023, the firm closed 8,297 transactions with a sales volume of approximately $48 billion.
The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.
Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
