What are the responsibilities and job description for the Host Marcus Bar Grille position at MARCUS SAMUELSSON RESTAURANT GROUP?
Key Responsibilities
- Provide courteous, prompt service to our guests
- Check voicemails at the beginning and end of every service
- Understand steps of service and consistently execute them with efficiency and grace while maintaining a sense of urgency throughout the service
- Be an expert in navigating Resy
- Ensuring coat check is clean and organized at the beginning and end of each shift
- Responsible for entering guest orders accurately into POS system (Toast) when guests order over the phone
- Communicate guest requests to management when they see anything noted on Resy
- Plotting the reservation book pre-service to optimize turn times and guests in the dining room for every shift
- Effective and timely communication to all FOH team members throughout the service
- Ensure menus are always clean. Discard any that are dirty and make sure to ask management for clean menus at the top of every shift.
- Ensure excellent maintenance of the dining room
- Maintain a positive, outgoing demeanor during service, with guests, and co-workers
- Be safety-conscious to promote the safety of one’s self, co-workers, and guests at all times
- Interact with genuine and patient hospitality when speaking to vendors and guests; cultivate relationships with regulars
- Able to multitask and cover multiple FOH roles depending on the demands of the business
- Have a general understanding of Department of Health (DOH) food safety standards
- Perform opening and closing duties
- Maintain a positive, outgoing demeanor during service
- Adhere to company policy and procedures
- Perform other duties as assigned by management
Qualifications :
Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer : This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Job Type : Part-time
