What are the responsibilities and job description for the Shift Leader position at Margaritas Mexican Restaurant?
Job Description
Title: Shift Leader
Duties and Responsibilities
§ Must be able to interact with customers on a daily basis. You must posses the ability to build guest relationships while ensuring quality service.
§ Must be certified in all station positions including trainer and be able to train in all areas.
§ Understand all aspects of the restaurant including but not specific to: employee retention, guest services, sanitation, food quality, profits and loss and training.
§ Must be able to follow specifications of all line, prep, bar, and service recipes.
§ Control cash flow by adhering to cash handling procedures in accordance with Margaritas policies and procedures.
§ Must be able to work scheduled hours and may be subject to any changes in schedule.
§ Fill in when needed to provide guest service standards and efficient operations.
§ Must complete daily logs to ensure that all Margaritas cleaning, sanitation, rotation, waste and service quality is being met.
§ Must be able to create and maintain a positive work environment at all times.
§ Has understanding and knowledge to properly use and maintain all equipment in station.
§ Performs additional responsibilities, although not detailed, as requested by the general manager.
Job Specifics
§ This job will require 100% standing on a daily basis.
§ May be subject to heat, cold and other conditions.
§ You will be required to lift 35 lbs. daily and sometimes up to but not limited at 50 lbs.
§ You will be required to follow and enforce all of Margaritas standards.
Knowledge Requirements
§ Must possess a High School Diploma or Equivalent.
§ Must be at least 18 years of age.
§ Must have skills in mathematics and problem solving.
§ English language and professional communications skills are required.
§ Must possess knife and cooking skills.