Pool Server at Margaritaville Resort Biloxi

Description

As a Pool Server, you will be responsible for ensuring that guests are well taken care of in a fun and relaxing environment. Your role will involve taking food and beverage orders, delivering them promptly, and maintaining a positive atmosphere for families and other resort visitors. The ideal candidate will have a passion for hospitality, enjoy working in an outdoor setting, and have the ability to multitask while delivering top-notch service.

Key Responsibilities:

• Greet guests at the poolside with a warm, friendly, and welcoming attitude.
• Take food and beverage orders from poolside guests, ensuring accurate and timely entry into the system.
• Serve food and drinks to poolside guests, ensuring presentation and quality meet resort standards.
• Ensure guests have everything they need, including menu suggestions, special requests, and refills.
• Monitor poolside activity to ensure guest satisfaction, comfort, and safety.
• Keep the pool area clean and organized by clearing tables, resetting chairs, and ensuring that all trash is disposed of promptly.
• Communicate with kitchen staff to ensure timely and accurate preparation of orders.
• Upsell food and beverage specials, and encourage guests to try new menu items.
• Adhere to all safety and sanitation guidelines to ensure guest health and safety.
• Handle cash and process guest payments accurately, including credit card transactions.
• Assist with setting up and breaking down poolside service areas, including replenishing supplies.
• Provide assistance to other departments as needed, such as assisting guests with pool towels or directions around the resort.
• Maintain a positive and calm demeanor when dealing with guests, even during busy or stressful times.

Qualifications:

• Previous experience in food service, preferably in a resort, hotel, or hospitality environment.
• Friendly, approachable, and professional demeanor.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced, outdoor environment.
• Knowledge of resort amenities and family-friendly activities.
• Ability to lift up to 25 lbs and stand for extended periods.
• Basic math skills and familiarity with point-of-sale (POS) systems.
• Must be able to work flexible hours, including weekends and holidays.
• A valid food handler’s certification and/or alcohol service permit, depending on local regulations (or willingness to obtain).

Qualifications

Qualifications:

• Previous experience in food service, preferably in a resort, hotel, or hospitality environment.
• Friendly, approachable, and professional demeanor.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced, outdoor environment.
• Knowledge of resort amenities and family-friendly activities.
• Ability to lift up to 25 lbs and stand for extended periods.
• Basic math skills and familiarity with point-of-sale (POS) systems.
• Must be able to work flexible hours, including weekends and holidays.
• A valid food handler’s certification and/or alcohol service permit, depending on local regulations (or willingness to obtain).

Preferred Qualifications:

• Previous experience in a pool or beachside service role.
• CPR and First Aid certification.
• Bilingual skills are a plus.

Physical Demands:

• The role requires standing, walking, and the ability to lift and carry items like trays, drinks, and food.
• Ability to work in outdoor, sunny, and warm environments.
• Must be able to communicate effectively with guests, co-workers, and management.

Work Environment:

• Outdoor poolside or beachside setting.
• A family-friendly environment with guests of all ages.
• Fast-paced atmosphere during peak hours, especially during the summer and holiday seasons.

Salary : $4