What are the responsibilities and job description for the Spa Receptionist position at Margaritaville Resort Gatlinburg?
Margaritaville Resort Gatlinburg
Love your job where the Beach meets the Mountains! You’ve worked for the rest, now step up to the best. Our award winning resort has a unique beach environment nestled in the beauty of the Smoky Mountains.
Margaritaville Resort in Gatlinburg provides Fun and Escapism for our guests and team members. We are seeking a friendly, enthusiastic Spa Desk Receptionist with a passion for providing excellent guest experiences. Guest satisfaction begins with individuals that have a positive state of mind and are committed to providing quality service.
Our FINS Philosophy:
Fun At Work – Our team has proven it is possible to have fun while working
Involve The Guests – Our guests rave about the positive interactions with our team
Navigate The Now – We have a great team willing to pitch in whenever needed
State Of Mind – We have the opportunity to choose our state of mind daily – make it positive
Our Rewards
· Company Paid Parking
· Medical Insurance
· Paid Vacation/Sick Days
· Monthly Team Lunch Rallies
· Referral Bonuses
· Recognition Programs
· Food/Merchandise/Service/Lodging Discounts
· Local Area Attractions Discounts
Your Part
The Spa Receptionist is a critical link to client satisfaction. Responsibilities include welcoming guests, setting appointments, processing check-ins and check-outs, anticipating client needs and meeting or exceeding those needs, responding to and resolving guest and client inquires and concerns. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
You Bring
· Friendly, outgoing personality and professional appearance required.
· Willingness to work holidays and weekends.
· Positive attitude, excellent communication skills and basic math and reading skills; ability to follow directions.
· Promote spa services using personal knowledge and effective selling techniques. Be knowledgeable on spa products, services and retail sales.
Perform other duties as assigned.
· Must have weekend/Holiday availability
· Ability to lift 30 lbs
EOE
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Gatlinburg, TN 37738 (Required)
Work Location: In person
Salary : $16
