What are the responsibilities and job description for the Coffee Attendant position at Margaritaville Restaurants?
Job Description
Job Description
Description :
Company Overview : Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark.
Benefits : Weekly Pay, Staff Member discounts, Tuition Reimbursement, Fun upbeat working environment, Career Growth, 401K Matching, Paid time off, and more!
JOB OVERVIEW
The Coffee Attendant will perform a variety of customer service and food preparation tasks, ensuring that all products are prepared to the highest standards. The individual will be responsible for greeting customers, taking orders, preparing and serving coffee, espresso-based drinks, teas, and other specialty beverages, and food items such as sandwiches and pastries. This role requires excellent communication skills, the ability to multi-task in a fast-paced environment, and attention to detail in maintaining product quality and cleanliness.
POSITION DESCRIPTION
- Greet customers in a polite, friendly, and professional manner, providing a positive first impression of the café.
- Accurately take and process customer orders for beverages and food items.
- Prepare and serve beverages including but not limited to drip coffee, espresso-based drinks, teas, and specialty drinks in accordance with company specifications.
- Prepare and serve food items such as sandwiches, pastries, and other café offerings, ensuring quality and consistency.
- Process transactions promptly and accurately using the point-of-sale (POS) system, including handling cash, credit card payments, and other forms of payment.
- Ensure all café equipment such as espresso machines, grinders, and coffee makers are properly maintained, cleaned, and serviced regularly.
- Monitor and maintain inventory of beverages, food items, and supplies, and notify management when stock levels are low.
- Maintain a clean, sanitary, and well-organized work environment, adhering to health and safety regulations.
- Address customer inquiries, concerns, or complaints professionally and promptly.
- Recommend and promote menu items to customers, tailoring suggestions based on customer preferences.
- Contribute to the ongoing improvement of the café’s operational efficiency, workflow, and overall customer experience.
- Assist in the attraction of new customers while fostering customer loyalty through excellent service.
- Adhere to company policies regarding alcohol service (if applicable), safety, and sanitation practices.
- Perform other duties as assigned by management.
SKILLS / EXPERIENCE
Requirements :
EDUCATIONAL REQUIREMENTS
PHYSICAL REQUIREMENTS
WORK ENVIRONMENT
OTHER DUTIES AND RESPONSIBILITIES
This job description is not intended to cover or contain an exhaustive list of the duties, activities, or responsibilities required of the employee. The responsibilities and duties of the role may evolve over time, and employees may be assigned additional or modified duties as needed. The company reserves the right to modify, add, or remove duties at its discretion and with or without notice.
DISCLAIMER
This job description is intended to provide a clear understanding of the key responsibilities and qualifications for the role of Coffee Attendant. However, it does not encompass every possible responsibility, and the company may, from time to time, add or remove tasks as deemed appropriate by management. All employees are expected to comply with the policies and procedures of the organization as outlined in the employee handbook.
